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Open nowFirst seen 12 hours ago

French Call Center Agent

RayaCX138 open roles

Where
6th of October City, Egypt
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Your applicationOpen nowFrench Call Center AgentRayaCX · 6th of October City, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RayaCX's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: first seen 12 hours ago

The posting

Position: French Call Center Agent

Location: 6th of October City, Egypt

Company Overview:

RayaCX is a leading customer experience management company, providing innovative solutions to clients across various industries. We are currently seeking a French Call Center Agent to join our team in 6th of October City, Egypt on a temporary 6-month contract.

Job Summary:

As a French Call Center Agent, you will be responsible for handling inbound and outbound customer calls in French, providing excellent customer service and resolving any issues or concerns. You will also be responsible for accurately documenting customer interactions and maintaining customer records.

Key Responsibilities:

- Handle inbound and outbound customer calls in French

- Provide exceptional customer service by addressing customer inquiries and concerns

- Identify and escalate priority issues to the appropriate department

- Accurately document customer interactions and maintain customer records

- Meet or exceed individual and team performance goals

- Continuously improve product knowledge and stay updated on company policies and procedures

- Collaborate with team members to ensure customer satisfaction and retention

- Adhere to company guidelines and quality standards

Requirements:

- Fluency in French (both written and verbal)

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Proficient in MS Office and other computer applications

- Willingness to work flexible hours, including weekends and holidays

- Graduates, Under grads and gap year

Contract Details:

If you are fluent in French and have a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity with RayaCX. Join our dynamic team and be a part of our commitment to delivering outstanding customer experiences.

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    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on RayaCX's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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