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Open nowFirst seen 15 hours ago

German Call Center Agent

RayaCX138 open roles

Where
6th of October City, Egypt
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Your applicationOpen nowGerman Call Center AgentRayaCX · 6th of October City, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RayaCX's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: first seen 15 hours ago

The posting

Job Title: German Call Center Agent

Company: RayaCX

Location: 6th of October City, Egypt

Contract Details: Temporary, Full-time

RayaCX is a leading customer experience management company, providing innovative solutions to clients worldwide. We are currently seeking a German Call Center Agent to join our team at our location in 6th of October City, Egypt.

As a German Call Center Agent, you will be responsible for providing exceptional customer service to our German-speaking clients. This is a temporary, full-time position with the potential for long-term employment.

Key Responsibilities:

- Answer incoming calls from German-speaking customers and provide assistance with inquiries, complaints, and requests

- Handle customer concerns in a professional and timely manner, ensuring customer satisfaction

- Utilize company systems and resources to accurately and efficiently resolve customer issues

- Maintain a high level of product and service knowledge to effectively address customer inquiries

- Document all customer interactions and maintain accurate records

- Meet and exceed individual and team performance goals

- Collaborate with team members and other departments to improve overall customer experience

Requirements:

- Fluent in German and English (written and spoken)

- Previous customer service or call center experience is preferred

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Proficient in Microsoft Office and other computer applications

- Willingness to work flexible hours, including weekends and holidays

- Must be able to work on-site at our 6th of October City location

-Graduated, undergrads and gap year

We offer:

- Competitive salary and benefits package

- Comprehensive training and ongoing support

- A positive and collaborative work environment

If you are a fluent German speaker with a passion for delivering exceptional customer service, we want to hear from you! Apply now to join our dynamic and diverse team at RayaCX.

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    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on RayaCX's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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