The posting
Job Description
Carry out high-quality repairs that keep our homes safe and well maintained
As a Multi-trade Carpenter with the Lancaster West Neighbourhood Team, you’ll deliver the responsive repairs that help residents feel safe and comfortable in their homes. Your workmanship and professionalism will play a vital role in maintaining the estate to a high standard.
What you’ll be doing:
You’ll carry out day-to-day repairs and maintenance across our housing stock, focusing primarily on carpentry work such as doors, windows, locks and internal fittings. Using your broader trade skills, you’ll also complete secondary tasks to help achieve first-time fixes wherever possible.
You’ll use a mobile PDA to manage your schedule, record completed work and ensure jobs are signed off accurately. Attention to detail and good planning will help you complete repairs efficiently while maintaining high standards of workmanship.
Working directly in residents’ homes, you’ll represent the Council through your professionalism and respect. You’ll listen to residents’ concerns, keep them informed and treat each property with care.
Maintaining a safe and tidy working environment will be essential. You’ll also report any health and safety risks or safeguarding concerns you notice while working on the estate.
While much of your work will be carried out independently, you’ll work alongside a close-knit team of tradespeople, supervisors and coordinators to ensure repairs are completed quickly and to a high standard.
For further details, please review the Job Description and Person Specification
What you’ll bring
You will hold a Level 3 qualification in Carpentry as your primary trade and have experience working in reactive maintenance or repairs, ideally within a social housing or local authority environment.
Alongside your carpentry expertise, you must also have a secondary trade, such as plumbing, tiling, plastering or a similar construction skill, allowing you to carry out a range of repairs and help achieve first-time fixes wherever possible.
You’ll bring a practical, solution-focused mindset and take pride in completing work to a high standard. A strong understanding of health and safety requirements is essential.
You’ll be comfortable using digital tools such as PDAs to manage jobs and record completed work. Flexibility is also important, as you may occasionally support other maintenance tasks across the estate when needed.
Most importantly, you’ll bring excellent customer service skills. You’ll understand the importance of working respectfully in residents’ homes and delivering a service people can rely on.
Because the role includes an out-of-hours rota for emergency repairs, reliability and a willingness to support residents when needed are key.
Why join us
At RBKC, we’re all in – investing in our people, our communities and our future.
You’ll join a small, friendly team dedicated to supporting residents on the Lancaster West Estate. Your work will have an immediate and visible impact on the homes and environment around you.
We offer a competitive salary alongside ongoing training and development opportunities, particularly around health and safety and trade skills. You’ll be supported to continue building your expertise within a team that values reliability, pride in workmanship and collaboration.
This is a role where your skills genuinely make a difference to residents’ everyday lives.
About us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
The we’re all in mindset is central to this role. By taking ownership of repairs, responding quickly and delivering quality work, you help build trust with residents and keep our homes safe and well maintained.
Position and Interview Details
This role will require a Standard DBS check.
Working Style:
You’ll be based in the Borough for 5 days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.
Ready to join us?
We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.
Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
