The posting
Job Responsibilities:
Customer Service Department
- Process customers’ bookings through emails.
- Respond promptly to customer inquiries and request.
- Advise sailing schedule to customer.
- Update of SOC rates into the in-house booking system.
- Create SOC TS DG items application.
- Release of DG stickers.
Container Management Department
- Monitor the container inventory to ensure sufficient containers to meet sales demand.
- Submission of waiver (Detention charges, damage charges or any charges related to equipment).
- Ensure the valid detention charges, damage charges or others relevant charges are collected from shipper/consignee.
- Ensure the data are EDI & update correctly and timely in DCS.
- Arrange trucking service for empty repo, on/offhire with trucking company.
- Report preparation for trucking, empty repositioning, costing, on/off hire and free use.
- Report preparation such as daily inventory report, long stay container in depot.
Requirements:
- Equipped with good numeracy skills
- Strong communication and interpersonal skills, with the ability to work collaboratively
- Meticulous with details, possesses positive learning attitude and able to cope with fast pace working environment
- Proficient in MS Words & Excel



