The posting
ReBound - a Reconomy Group Company - is the leading global returns management specialist, enabling easy omnichannel returns for brands and their consumers. By combining integrated returns software with an extensive logistics network, ReBound provides brands with a complete ecosystem of suppliers and partners to handle their global, end-to-end returns. ReBound optimizes and manages the entire returns lifecycle so clients can focus on their core business.
Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.
About the role
The HR Officer is responsible for ensuring that core HR processes and procedures are executed accurately, consistently, and in compliance with applicable legislation. The role provides operational HR support to employees and managers, maintains accurate HR administration, and supports the smooth running of the employee lifecycle.
Working closely with Office Management and external partners, the HR Officer plays a key role in delivering a reliable, employee-focused HR service. The role combines hands-on HR operations with a strong focus on data accuracy, compliance with Dutch labour law, and continuous improvement of HR processes and employee experience.
KEY RESPONSIBILITIES
- Employee Support & HR Operations - Act as the first point of contact for employees for general HR queries and requests.
- HR Administration & Systems: Own accurate and efficient HR administration, primarily using MyJ and related HR systems (e.g. payroll tool NMBRS, sickness portal Xpersuite).
- Prepare and maintain employment contracts, contract changes, and personnel files.
- Maintain HR data integrity across systems (payroll inputs, sickness portal, pension administration, etc.).
- Coordinate onboarding for new employees, ensuring a smooth and welcoming start.
- Conduct exit interviews and coordinate offboarding activities from an administrative perspective, including checklists and documentation.
- Monitor sickness absence and ensure correct follow-up actions are taken in line with Dutch labour law; maintain accurate absence records and support reporting
- Ensure accurate and timely HR inputs for payroll administration and act as a liaison with payroll providers for HR-related data.
- Liaise with external parties such as occupational health services, UWV, IND, ISO and other auditors, and relevant authorities on HR administrative matters.
- Support applications related to work permits and the 30% ruling where applicable.
What we need from you
SKILLS, KNOWLEDGE & EXPERTISE
- Proven experience in an HR Officer, HR Generalist, or similar HR operations role, ideally within the Netherlands.
- Strong knowledge of Dutch labour law and HR best practices, particularly in relation to sickness and absence management, contracts, and HR administration.
- Hands-on experience with HR systems (e.g. MyJ or similar HRIS, payroll tools such as NMBRS, and sickness/absence portals such as Xpersuite).
- Excellent attention to detail and a strong focus on data accuracy and compliance (e.g. ISO standards, data accuracy requirements).
- Experience coordinating end-to-end onboarding and offboarding processes.
- Comfortable working with external stakeholders such as occupational health services, payroll providers, and authorities (e.g. UWV, IND).
- Strong organisational and time-management skills, with the ability to manage multiple tasks and deadlines.
- Proactive, solution-oriented mindset with a focus on continuous improvement of HR processes and employee experience.
- Strong communication skills, with the ability to explain HR policies and processes clearly to employees and managers.
- Ability to build trusted relationships with employees, managers, and external partners.
- High level of integrity and discretion when handling confidential information.
- Fluent in Dutch and English, both written and spoken.
What we offer
A supportive atmosphere is essential to bringing our best selves to work. Our benefits include:
- Employee Assistance Program
- Internal Wellbeing Workshops
- Rebound Cares – Volunteer days
- Hybrid Working Policy
- Home Workspace Setup Allowance
- Ergonomic Guidelines
- Working from Abroad – up to 2 weeks per year
- Competitive Maternity Leave Policy
- Menopause Guidelines
- Personal Development Opportunities and Internal Moves
- Your well-being also matters to us. As part of our commitment to mental health, we offer access to OpenUp, a trusted platform for professional support. Learn more
