The posting
Job Scope
- Assist in responding to simple customer enquiries via email in a timely and professional manner.
- Perform basic checks on customer transactions and ensure proper completion of forms and documents for faster processing.
- Engage customers who are considering surrendering their policies and understand their concerns and needs.
- Maintain accurate records of customer interactions, follow-ups and outcomes.
- Work closely with the Contact Centre Team Lead and relevant internal teams to ensure customer requests are handled appropriately.
- Perform other customer service and administrative duties as assigned.
Job Requirements
- Some Customer Service experience preferred
- Able to commit for at least 2 months
- Salary: $2000-$3000
Interested applicants please email your resume to [email protected]
Ivy Tham Yi Ru (R1104692)
Recruit Express Pte Ltd (EA Number: 99C4599)



