The posting
Raffles Place 9am - 6pm (Mon - Fri)
This role consists of:
§ Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.
§ Client Level Changes e.g. change in personal particulars, contact details, returned mails.
Key Responsibilities
- Assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions to meet operational SLA and productivity targets.
- Deliver one-stop consistent and delightful customer experiences for transactions in accordance with the company’s service standards and quality objectives.
- Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information.
- Other ad hoc duties assigned
- Prior experience from insurance/ financial sector required
Jessica Nguyen Huynh Thanh Truc
CEI Reg. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.



