The posting
1. Cross-Team Coordination
• Coordinate operational matters across FOSS, Front Office and relevant COO/support teams.
• Follow up with stakeholders on outstanding information, changes and agreed actions.
• Help ensure information is communicated consistently across impacted teams.
• Maintain appropriate trackers and provide visibility on outstanding actions.
• Support implementation of operational changes by coordinating inputs and updates across stakeholders.
2. SCA / CAA Pairing Management
• Maintain and update SCA and CAA pairing records based on approved changes.
• Coordinate with relevant stakeholders when there are changes to coverage, assignments or pairings.
• Perform basic checks to ensure pairing information is complete and accurately reflected in the relevant records.
• Maintain a clear record of changes for operational reference.
3. Process Documentation
• Draft and update process documents, SOPs, working guides and reference materials on an ad-hoc basis.
• Translate operational discussions and process changes into clear, practical documentation.
• Work with process owners and team members to validate documentation before circulation.
• Periodically review existing materials and highlight areas requiring updates.
4. Operational & Ad-hoc Support
• Support team initiatives, process enhancements and implementation activities.
• Assist with information gathering and consolidation for management or operational reviews.
• Identify gaps or inconsistencies in trackers, documentation or coordination processes and raise them to the relevant owner.
• Provide general coordination support for time-sensitive or ad-hoc operational requirements.
Interested candidates, please email your resume to [email protected]
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted



