The posting
A leading insurer is looking for a Claims Analyst to assess medical and non-medical claims accurately and within turnaround time. You will work closely with providers, policyholders and internal teams.
What You'll Be Doing
- Review and assess local and overseas medical and non-medical claims against policy terms and authority limits
- Review and approve pre-authorisation and letter-of-guarantee requests in line with policy terms and regulatory benchmarks
- Liaise with medical providers, policyholders and intermediaries for additional information
- Follow up on failed bank transfers and payment rejections, including voiding, refund entries and reprocessing
- Request and track the creation of insured members and medical service providers in the system
- Prepare claim settlement letters and file claim documents accurately
- Update statements of accounts relating to hospital bills and claim settlements
- Resolve claim queries and disputes professionally and efficiently
- Follow up with clinics and hospitals on billing enquiries
- Meet turnaround time and quality targets consistently
What You'll Bring
- Diploma or Degree in Business, Insurance, Finance or a related discipline and above
- Strong Excel skills, including formulas and data checks
- Insurance experience required; group claims experience is a strong advantage
- Good understanding of medical claims and billing is helpful
- Meticulous with strong attention to detail
- Strong communication and stakeholder-handling skills
- Able to meet deadlines and manage multiple cases
- Team player who works well independently
What's In It For You
- Office hours, Monday to Friday
- Exposure to group insurance claims operations
- Convenient central location near MRT
Interested? Click Apply or send your updated CV to [email protected]
Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599



