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Open nowPosted today

Client Services Executive / Customer Service Officer #HDCC

RECRUIT EXPRESS PTE LTD

Pay
SGD 2,000 – SGD 3,000 a month
Where
Central, Singapore
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Your applicationOpen nowClient Services Executive / Customer Service Officer #HDCCRECRUIT EXPRESS PTE LTD · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RECRUIT EXPRESS PTE LTD's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted today

The posting

Enjoy a structured office-hours role where you can make a difference through quality customer support!

We are looking for a proactive and service-oriented individual to join a dynamic client services team within the financial services industry. If you enjoy engaging with clients, resolving enquiries and ensuring a smooth customer experience, this could be the opportunity for you!

Key Responsibilities:

  • Handle incoming client enquiries through phone calls, emails and walk-ins, providing timely and professional assistance.
  • Guide clients through online account access, login issues and portal navigation.
  • Assist with account-related enquiries and provide clear solutions to clients' concerns.
  • Conduct outbound follow-ups to obtain additional information and ensure clients' requests are addressed.
  • Work closely with internal departments to investigate and resolve client issues.
  • Monitor assigned cases from start to finish, ensuring timely follow-through and proper closure.
  • Escalate complex enquiries and feedback to the relevant team members or supervisors.
  • Provide administrative and operational support to the customer service team when required.

Interested applicants are welcome to apply!

Submit your resume to [email protected]

Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599

Posting text belongs to the employer. Removal requests: contact us.

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    An application in CV Rocket: every answer filled in on the employer's form.

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