The posting
Responsibilities
- To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices
- Analyze system performance and makes recommendations for optimization
- Lead and establish Root Cause Analysis for all High Severity issues.
- Work with multiple teams for successful resolution of issues and incidents
- Review Incident Report
- Participate in the upgrade/patching planning and execution of the Middleware software
- Ensure adherence to applicable Change and Release Management processes.
- Develop technical documentation and procedures on monitoring, performance.
- Lead problem determination on system errors or malfunctions
- Monitoring system to ensure high availability and optimal performance
- Any other ad-hoc duties as assigned by supervisor
Requirements
- Degree in any Information Technology degree or related sciences
- Windows system administration background is required
- 8+ years of VMWare experience with good knowledge on HCI (Hyper Converged Infrastructure), SDDC, ESX, VCenter and Hyper-V
- Familiarity with VMWare automation (VRA,VRO)
- Hands-on knowledge in Shell, Perl, Python or PowerShell
- Familiarity with automated security patch and vulnerabilities management.
- Experience in planning and setting up project environments across development, QA and production
Interested applicants, please Email , and look for [email protected]
John (Joax) Wong
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number: R23117179
We regret that only shortlisted candidates will be contacted.



