Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Customer Service Coordinator - Work from home

Recruit Monitor250 open roles

Where
Aurora, CO, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Coordinator - Work from homeRecruit Monitor · Aurora, CO, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Recruit Monitor's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

The Client service Rep position is permanent based upon an anticipated timetable of 35-40 hours per week, Sunday- Saturday. Staff members are demanded to have versatility to operate some of our 8-hour change schedules in the course of our regular service hours of 5:00 am-10:00 pm true time. Criterion instruction days are Monday - Friday 8:00 am to 5:00 pm CST for 4 - 5 weeks. It may be needed, given the business need, to function periodic overtime.

Key Accountabilities

Reply to incoming calls from our customers on issues connected to benefit qualifications concerns and prescription status inquiries

Manual and educate callers on their prescription benefits, use strategy, formulary, superiors and standing of orders as well as claims or inquiries

Ask ideal inquiries as well as listen closely definitely while recording needed information in pc systems

Identify issues and also correspond options as well as actions to clients, pharmacies as well as doctors along with prescribed orders and also reorders

Make outgoing calls to consumers on prescription orders and also remittance problems

This duty is just as demanding and worthwhile. You'll be actually called to analysis complex problems concerning member prescribed and/ or even drug store advantages all over a number of data sources which needs facility in computer navigation as well as toggling while with confidence as well as compassionately taking on with the caller.

You'll be actually awarded and also identified for your efficiency in an environment that will definitely test you and offer you clear path on what it requires to prosper in your role in addition to provide growth for other duties you may be interested in

JOB INTERVIEW PROCESS-- Our interview procedure has actually been efficient for your convenience! Your electronic, taped meeting will contain 5 concerns and last less than half an hour. Thus, satisfy be express, crystal clear, and also detailed. Once a decision has been actually made after your interview, we will definitely allow you recognize!

Called for Accreditations

High School Diploma/ GED (or higher) OR comparable job experience

1+ years of customer care knowledge to consist of delivering service over the phone

Understanding with personal computer as well as Microsoft window PC applications, that includes the potential to navigate and find out brand new and also complicated pc body functions

General know-how of Microsoft Office Phrase (potential to open and browse a term paper) and Microsoft Excel (capacity to open and also get through a spreadsheet).

Potential to operate some of our 8-hour work schedule routines during our normal service hours of Sunday - Sunday 5:00 am - 11:00 pm local time in Pacific Standard Time OR Mountain range Civil time depending upon location.

Preferred Credentials.

Get in touch with Center experience.

Client service expertise.

Adventure with Adult Knowing in online atmosphere.

Expertise teaming up with Digital platforms as well as systems. Web, Conversation, email.

Health Care/Insurance setting (familiarity along with clinical terms, health plan papers, or benefit planning concept).

Community service, behavior health and wellness, disease avoidance, wellness promo and also actions change (teaming up with prone populaces).

Telecommuting Needs.

Needed to have a dedicated workplace set up that is actually split coming from other living places as well as supplies details privacy.

Capability to always keep all provider sensitive documents protected (if applicable).

Must reside in an area that can get a UnitedHealth Team authorized high-speed net hookup or even take advantage of an existing fast web service.

Need to have the capacity to link directly in to world wide web-- using difficult wire (either straight to cable box or even router).

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Recruit Monitor's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Recruit Monitor's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Recruit Monitor's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.