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Open nowPosted 3 days ago

Client Experience Executive

RECRUIT NOW SINGAPORE PTE. LTD.

Pay
SGD 3,000 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowClient Experience ExecutiveRECRUIT NOW SINGAPORE PTE. LTD. · Singapore
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

  • Up till $3,500 basic + Up to 2 months bonus
  • Work Location: Venture Drive
  • Work time: 5-day work week, Mon-Fri, 9:00AM-6:00PM
  • Established Corporate Services Provider in Singapore
  • Award-Winning & Fast-Growing Company
  • Exposure to Diverse SME, MNC & Startup Clients
  • Supportive & Collaborative Work Environment

Job Description:

  • Manage client onboarding and provide ongoing support to ensure a smooth and positive client experience
  • Act as the main point of contact for assigned clients, handling inquiries and requests promptly and professionally
  • Coordinate with internal teams to ensure timely and accurate delivery of services
  • Proactively follow up with clients to address their needs, resolve issues and maintain high satisfaction levels
  • Prepare and maintain client-related documents, correspondence and service updates
  • Maintain accurate client records and track service progress
  • Assist in implementing initiatives to improve client experience and operational efficiency
  • Build strong client relationships and ensure consistent service quality

Requirements:

  • Diploma or Degree in Business, Marketing or a related field
  • Must have 1–3 years of client servicing or customer-facing experience, preferably in a professional services or corporate services firm
  • Strong interpersonal, communication and relationship management skills
  • Proactive, organised and detail-oriented, with good follow-up skills
  • Able to manage multiple client accounts and priorities simultaneously
  • Strong coordination and problem-solving abilities
  • Customer-focused mindset with a commitment to delivering excellent service.

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