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Open nowPosted 95 days ago

AUXILIAR DE ATENDIMENTO DE PÓS VENDA - JUNIOR

Recrutamentos do Vale19 open roles

Where
Indaial, SC, Brasil
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Your applicationOpen nowAUXILIAR DE ATENDIMENTO DE PÓS VENDA - JUNIORRecrutamentos do Vale · Indaial, SC, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Recrutamentos do Vale's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Recrutamentos do Vale postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 95 days ago

Recrutamentos do Vale median: 8 days open

The posting

Sobre a vaga

Local: Indaial, BR-470 SC

Regime: Efetivo – CLT | Presencial

Horário de trabalho: Segunda a quinta: 08h00 às 12h00 e das 13h30 às 18h00 Sexta-feira: até 17h00

Descrição da função: Responsável por garantir a melhor experiência pós-venda para os clientes, gerenciando o ciclo completo de suporte técnico. Será o ponto de contato principal, diagnosticando necessidades, coordenando soluções em campo, assegurando a qualidade do serviço e fortalecendo o relacionamento com os clientes.

Principais atribuições:

  • Gestão do relacionamento pós-venda e acompanhamento proativo de clientes
  • Triagem e diagnóstico inicial via CRM
  • Coordenação de serviços de campo e contato com técnicos credenciados
  • Suporte à operação técnica e elaboração de listas de peças
  • Gestão logística e de peças, incluindo cotações de frete
  • Emissão e acompanhamento de ordens de serviço
  • Controle de qualidade e fechamento de processos
  • Pesquisa de satisfação e coleta de feedbacks
  • Atividades administrativas relacionadas ao setor

Requisitos:

  • Experiência em suporte ao cliente, pós-vendas, customer success ou coordenação de serviços técnicos
  • Excelente comunicação verbal e escrita, com postura profissional e empática
  • Organização e capacidade de multitarefa
  • Facilidade com sistemas (CRM, Pacote Office, Google Workspace)
  • Raciocínio lógico para traduzir demandas técnicas
  • Proatividade e senso de dono
  • Diferencial: conhecimento básico em logística ou setor de equipamentos

Benefícios:

  • Ajuda de custo: R$ 500,00 (cartão caju)
  • Vale-alimentação: R$ 400,00 (cartão caju)
  • Assistência odontológica após 3 meses
  • Seguro de vida
  • Bônus trimestral após 3 meses

Salário: R$ 2.182,00

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