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Open nowPosted 2 hours agoWe saw it 32 min after it went up

Assistant Community Manager Multi-Site Denver

RedPeak5 open roles

Pay
$26 – $29 an hour
Where
1044 N Downing St, Denver, CO 80218
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Your applicationOpen nowAssistant Community Manager Multi-Site DenverRedPeak · 1044 N Downing St, Denver, CO 80218
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. RedPeak postings stay open a median of 43 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 2 hours ago

RedPeak median: 43 days open

The posting

POSITION SUMMARY

As an Assistant Manager, you’ll put your customer service and property management experience to work in assisting your Multi-Site Manager in all community operations with an emphasis on accounts payable. You’ll have direct contact with our customers and will serve a key role in leasing apartments and maintaining and enhancing our customer service platform.

Our Assistant Managers are critical members of our team. They’re responsible for providing great customer service - the cornerstone of the RedPeak experience – and keeping the community running smoothly.

Position Details

Schedule: Monday - Friday

Pay: $26-$29/hour, plus bonuses

Multi-Site: 549 Apartments,12 Buildings

Office Located at: 1044 N Downing St, Denver, CO 80218

WHAT YOU'll DO:

Actively support fellow team members and CM through ongoing mentoring, learning opportunities, and effective communication. As second in command, take a leadership role with resident relations and fellow team members through knowledgeable, confident support.

  • Leads team and supervises vendors to ensure all residents receive professional service in every area property operations.
  • Work with leasing staff to ensure leasing/marketing goals are being met Increase/maintain occupancy by aiding in leasing functions.
  • Positively impact RedPeak’s reputation through effective Emotional Intelligence and communication skills.
  • Provide exceptional customer service and create thoughtful customer and team member experiences. Demonstrate and uphold RedPeak service expectations, ensuring minimal resident turnover.
  • Walk apartments and prepare move-in gifts to ensure readiness for future residents; prepare keys and change locks for future move-ins.
  • Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
  • Ensure adherence to RedPeak standards by monitoring curb appeal, timely and effective lead management response, and audits to guarantee compliance.
  • Ensures the properties under management are maintained to the highest standards vs. comparable properties in the market.
  • Assist Community Manager in day-to-day community operations, ensuring that all RedPeak policies and procedures are being followed; ensures all team members are current on training.
  • Maintain positive relations with all community vendors; provide vendors with applicable service expectations and obtain and approve bids for vendor-aided community projects ensuring coverage of necessary scope of work.
  • Manage daily accounting practices to ensure accurate billing, cash flow management, delinquency management, and month-end reporting processes.
  • Monthly management and payment of community invoices; approving and coding invoices for payment.
  • Monthly posting of rent charges including utility charges if applicable; rent collection and delinquency management; managing write-offs and collection accounts.
  • Maintain a stabilized fiscal operation; including all aspects of overall community budget and finances and achieve objectives for property financial performance.
  • Completes all property financials, reporting, and analysis according to schedule and owner/investor requirements.
  • Coordinate with the Concierge Team to ensure all non-recurring resident service charges are entered.
  • Review and report any variances from annual budget to Community Manager.

WHAT WE’RE LOOKING FOR

  • Demonstrated leadership and strategic thinking skills
  • Warm, friendly and service-oriented attitude
  • Pride in work and community
  • High degree of flexibility and tolerance for change
  • Ability to train, develop, lead and mentor
  • Superior written and verbal communications skills
  • Organized and detail-oriented
  • Reliable transportation and valid driver's license
  • High School Diploma or equivalent
  • Bachelor’s Degree
  • 3+ years of property management experience, including on-site experience
  • Experience in supervisory roles with 200+ unit communities.
  • Experience in writing and maintaining budgets
  • Proficient in Yardi Voyager property management software
  • General office, bookkeeping and sales skills
  • Computer literate, including Microsoft Office
  • Proficiency with email and Internet platforms

Full compensation packages are based on candidate experience and certifications.

Pay Range:

$26—$29 USD

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