The posting
Product Specialist A brilliant opportunity for a talented Graduate or experienced professional to work as a Product Specialist, joining a market-leading disruptive software technology firm that has just opened a new international office in Dallas, Texas. This is a pre-sales, sales-focused role where you will be expected to bring strong sales energy, presence, and gravitas to every client interaction. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organization and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team at the front end of the sales cycle, delivering Proof of Concepts and influencing buying decisions by assisting with live customer projects for a machine-learning platform. Location: San Francisco, California – initially full-time in the office; after 3 months hybrid can be discussed (worth noting that opportunities are also open in Dallas, New York, & London) Salary: $75,000 – $80,000 basic salary + generous OTE + healthcare, dental, pension, etc. Requirements for Product Specialist: A minimum of a 3.5 GPA bachelors from an internationally renowned University in a STEM or Law related discipline Fantastic academic history through High School & University (please ensure all academic achievements are listed on your resume) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with brilliant communication skills, with the confidence and credibility to engage commercially with prospective clients A motivated self-starter with a problem-solving attitude and a naturally sales-oriented mindset Strong aptitude for picking up technologies and articulating their value in a compelling, sales-driven way Ability to work with autonomy and as part of a team Keen to pursue a career as a Product Specialist: (Note: This role is not a traditional Product Manager or Marketing position, as the job title has occasionally led to confusion. Please refer to the responsibilities section for further clarification). Responsibilities for Product Specialist: As a Product Specialist, you will operate at the pre-sales stage of the customer journey, collaborating closely with prospective clients during their trial phases and playing a critical role in driving conversions and supporting revenue generation. You will combine technical understanding with strong commercial instinct and sales presence, helping prospects clearly see the value of the platform. Working alongside the sales team, you will be instrumental in converting prospects into customers. For existing clients, you will liaise with the Support and Technical teams, ensuring a positive experience with the technology and helping clients maximize their investment. This will include: You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review, with a focus on successful commercial outcomes Provide customer training to new and existing customers Deliver workflow advice to customers using the product, positioning solutions in a way that supports sales objectives Identify significant new projects and uncover opportunities to expand accounts Basic troubleshooting, and escalation of issues to the tech team Gain an in-depth understanding of the company’s technology so you can confidently present, position, and sell its value to customers Provide updates to the management team on accounts, including pipeline progress and conversion insights What this offers: Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates An exciting opportunity supporting projects on a machine learning platform while developing strong pre-sales and commercial expertise A good remuneration and benefits package Applications: If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA or equivalent on your resume. Please send an up-to-date resume via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing [email protected] (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash / Computer Science / Engineering / Mathematics / Physics / Chemistry / Biology / Law / Biotechnology / Data Science / Artificial Intelligence / Information Technology / Economics / Mechanical Engineering / Electrical Engineering / Robotics / Biomedical Engineering / Statistics / Software Engineering / Astronomy / Nanotechnology / Genetics / Neuroscience / Materials Science / Finance RedTech Recruitment Ltd focus on finding roles for engineers and scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
