The posting
Aftersales Service Engineer - Pumps Division (Ref: 37960) Location: West
Our client is a Germany-based trading company specialising in pump systems. As an Aftersales Service Engineer, you will serve as a key point of contact for customers, providing after sales service support and technical expertise in fluid technology, with a focus on screw pumps. You will report to the Service Manager.
【Responsibilities】
- Serve as the main point of contact for after sales activities, including service support, spare parts enquiries, retrofits, and equipment upgrades.
- Provide technical assistance and troubleshooting support to customers.
- Perform field service activities when required, including equipment installation, start-up, and troubleshooting.
- Prepare field service reports and follow up on potential after sales service and business opportunities.
- Support equipment ranging from laboratory and R&D-scale systems to full-scale production machinery.
- Provide technical support to customers across various industries, including petrochemical, chemical, plastics, and oil and gas.
【What you will receive】
- AWS
- Variable bonus based on company and individual performance.
- Annual Leave:14 days (up to a maximum of 21 days.)
- Medical Leave
- Reimbursement of eligible business travel expenses, including meals, accommodation, and local transportation.
【Requirements & Preferences】
- Minimum Diploma in Engineering, preferably in Electrical, Mechatronics, Mechanical Engineering, or a related discipline.
- At least three years of relevant experience in rotating machinery, electrical instrumentation, programmable logic controllers (PLCs), or variable-speed control systems.
- Ability to read and interpret technical blueprints, electrical circuit diagrams, and P&ID (Piping and Instrumentation Diagram) drawings.
- Willingness to travel for work and perform hands-on field service activities, including equipment troubleshooting and intervention when required.
- Proficiency in English and Mandarin to communicate effectively with English- and Mandarin-speaking customers on technical matters.
(Advantageous)
- Prior field service experience involving control systems, inverters, or industrial rotating machinery.
----------------- We regret that only shortlisted candidates will be notified.
Registration No.: R1874034 (Niltasha Binte Ibrahim) Recruitment Licence: 12C5051



