The posting
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
Perform a variety of routine accounting duties to ensure correct reporting of revenues and costs, the timely payment of invoices, and/or timely receipt of monies owed to the hotel.
What you’ll be doing
DUTIES AND RESPONSIBILITIES: • Summarize and post data to journals, ledgers and other accounting records; total and balance accounts; reconcile bank accounts; check and verify records. • Obtain approvals from department heads on invoices to be paid; make proper accounting entries in ledger; reconcile discrepancies with vendors; prepare transmittal of invoices for payment by CMH Accounting. • Prepare and monitor monthly aging of accounts; prepare statements and collection letters for delinquent accounts; make phone calls to collect accounts excessively overdue. • Approve and process direct billing requests; prepare all bills and mail invoice statements as outlined per Internal Audit Standard. Research and investigate all credit card disputes; make proper adjustments/charge backs as needed; balance and prepare all credit card transmittals. Ensure credit card reconciliation’s are prepared, balanced and discrepancies are resolved. • Maintain files of all accounting-related and/or audit documentation; may assist with clerical duties such as typing or phone coverage. • Prepare or assist in the preparation of daily bank deposits; maintain the hotel's funds to ensure that funds are of adequate amount, kept safely and properly accounted for; provide all daily change requirements; issue banks to cashiers and conduct periodic audits of banks as needed. Report over/short discrepancies as per Internal Audit Standards. • Responsible for maintenance of normal and routine controls to ensure reasonable protection of company assets. • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include department heads throughout the hotel, for the purpose of providing or obtaining information regarding accounts. • May perform additional accounting-related duties such as transferring a balanced edit each day, ensuring compliance with Internal Control Questionnaires. May maintain purchase order system integrity or monitor/track other financial control procedures or systems. • May assist with other duties as needed or requested.
QUALIFICATIONS AND REQUIREMENTS: Associate Degree and a minimum of 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience. Hotel Experience preferred. Ability to speak fluent English required.
This job requires ability to perform the following: • Carrying or lifting items weighing up to 25 pounds • Standing up and moving about the front office or other designated areas • Communicating with other people • Handling objects, supplies, boxes of merchandise, etc. • Bending, stooping, kneeling, crouching, reaching
Other: • Reading abilities are utilized often when reading invoices and work materials. • Mathematical skills are used frequently to perform calculations, reconcile account balances, etc. • Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions. Strong customer service skills are required. • May be required to work nights, weekends, and/or holidays.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
