The posting
Starting at $21/hr.-
What you will be doing
- Greet all guests arriving and departing the hotel; hold the front doors as they enter and exit. Ensure guests feel welcome at the hotel, and provide excellent guest service.
- Carry baggage to the guest's room. Accurately tag and store luggage for guests as needed and maintain accurate records of incoming and outgoing luggage.
- Know about the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
- Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc.).
- Respond to requests for bell services promptly.
What we are looking for-
- High work ethic and self-initiative, ability to work in high pressure situations.
- May be required to work varying schedules to include nights, weekends, and holidays
- Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns.
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
- Prolonged periods of standing.
- Ability to communicate effectively verbally and in writing.
- Required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed.



