The posting
- Position: Director of Sales and Marketing
- Reporting Relationship: General Manager
- Property: ONE|GT Grand Cayman (97 hotel suites, 80 luxury residences)
- Property Type: Luxury mixed-use hotel and residential development
- Address: 63 Goring Avenue Grand Cayman, Cayman Islands KY1-1105
- Property Size: 97 hotel Suites
- Residential: 80 luxury residences
- Work Type: 100% On-Site
- Position Type: Manager Level, Salary, Permanent
- Direct Reports: 5 Team Members: Director of Sales, Marketing Manager, Revenue Manager, Sales and Events Manager, Sales Coordinator,
- Compensation package:
- Offer will be aligned based on experience and qualifications within approved salary range Base Salary: $140,000 to $160,000 USD per year (Tax Free/Net) Bonus Eligibility: Up to 30% Annual (Based on performance) Benefits: Vacation (15 days), Sick Days (10 days), Medical (100% Employer paid). After the fifth (5th) year of employment, this will increase to 20 days of vacation.
- Pension: Contributions in accordance with the National Pensions Law.
- Relocation Assistance Flight to the island (team member only) 3 weeks of accommodation upon arrival Work visa sponsorship (team member only) Not Included - Expat package – non-negotiable Not Included - Housing assistance/Housing allowance – non-negotiable
- Cost of living in Cayman Islands: We strongly encourage interested candidates to conduct a thorough review of the cost of living in the Cayman Islands before applying, as relocation costs and day to day expenses may differ significantly from other regions.
About the property: ONE|GT Hotel is Grand Cayman’s premier luxury urban residential resort. The property features 97 hotel suites, 80 luxury residences, multiple dining venues, rooftop amenities, and Grand Cayman's only rooftop infinity pool, offering a unique blend of upscale hospitality, residential living, and destination dining. The resort is steps away from luxury shopping, gourmet dining, and cultural landmarks, offering a seamless balance of productivity and relaxation. ONE GT has been awarded the 5-star winner and nominee for several regional awards and won Best Hotel Architecture Cayman Islands and Best New Hotel Construction & Design.
About the ONE|GT Restaurants & Dining: Perle – Signature French-Mediterranean restaurant featuring seafood-focused cuisine and an extensive wine program. Byū – Rooftop Asian-inspired restaurant and bar offering sushi, sashimi, robata-style dishes, cocktails, and panoramic views. Café Bellini – Italian-inspired café and bakery serving espresso, pastries, breakfast items, and light fare.
Position Summary: The Director of Sales & Marketing of ONE|GT, Grand Cayman administers, manages, and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers. This position is responsible for developing and executing sales strategies, overseeing the sales team, and ensuring effective, on-brand marketing efforts that drive business growth.
While the Director of Sales & Marketing reports directly to the General Manager, Remington Hospitality Sales and Marketing leadership will interface and assist in the direction of the Sales and Marketing function at the property.
Main Focus - Develop and implement targeted Sales & Marketing strategies for ONE|GT, Grand Cayman:
- Brand Marketing: Development and policing of ONE|GT’s distinct independent personality and market position as the only downtown, luxury hotel with rooftop experience in Grand Cayman
- Corporate and Financial Services Travelers: Capitalizing George Town’s financial hub status to attract business travelers.
- Government and Legal Business: Engaging officials and legal professionals visiting George Town.
- Group & Event (local catering) Business: Positioning the hotel as a prime venue for professional and social events.
- Luxury Leisure & Lifestyle Travelers: Establish relationships with consortia, wholesalers, and affluent-focused advisor groups to grow Retail, Package, and Wholesale occupancies, positively impacting property ADR growth.
- Cruise Ship Overflow and Day Visitors: Capturing cruise guests looking for premium day-use facilities.
- Extended Stay and Relocation Guests: Targeting professionals relocating to the financial and legal sectors with the only upscale extended-stay option in George Town.
- Destination Dining: Establishing the hotel’s restaurants as a premier dining destination for travelers, residents and expats.
- Development of Experiential Travel Niche Markets: Adventure/ Eco-Tourism Travel: Promoting proximity to diving, snorkeling, and eco-adventure attractions. Culinary Travel: Leveraging Grand Cayman’s renowned food scene and the hotel’s signature dining experiences. Wellness Travel: Marketing onsite and local wellness offerings: yoga, spa, etc.
- Own the property's digital marketing strategy end-to-end — website performance, social media presence, digital advertising, and online reputation management — ensuring all digital channels reinforce ONE|GT's brand positioning and directly support occupancy, ADR, and revenue goals.
- Direct digital distribution and content strategy across OTAs, metasearch, and the brand website, leveraging SEO, paid media, and performance analytics to optimize visibility and conversion, and regularly reporting digital channel ROI and market share (RevPAR/STR) alongside traditional sales metrics.
Core Responsibilities
- Develop and implement sales & marketing strategies for the property, including targeted market segments, rate management, solicitation procedures, and advertising.
- Establish realistic annual business and marketing plans, including monthly reviews and updates to modify strategies as required by market conditions. Action to team with deployed SMART plans.
- Emphasize business review, control procedures and yield management to ensure a proper balance of rate availability to market demand.
- Create and execute an effective outside sales program to attract new business opportunities.
- Oversee the internal servicing of groups to ensure seamless execution of contracted sales.
- Collaborate with the hotel management team and the General Manager to align sales efforts with overall property objectives.
- Train & manage all sales and marketing staff, holding them accountable for actionable results and performance metrics.
- Build and maintain strong relationships with government tourism boards, destination marketing organizations (DMOs), and other public sector bodies to drive inbound travel.
- Collaborate with brand partners and national/regional tourism authorities to create joint marketing initiatives.
- Represent the property at regional travel and tourism trade shows, fostering partnerships with tour operators, travel agencies, and media.
- Identify and pursue opportunities for co-branded campaigns with government entities to boost visibility in key markets.
- Oversee participation in destination marketing campaigns, familiarization (FAM) trips, and industry events to showcase the property.
- Oversee brand positioning, messaging, and monitoring to generate a brand identity within the market.
- Provide reporting and present performance updates to ownership, management and onsite executive team.
- Forecast revenue and expenses to aid in strategic planning and revenue management.
- Hold outside firms accountable to ROI, including but not limited to PR, marketing, soft brands, etc.
Knowledge, Skills, and Competencies
- Strong business communication and presentation skills, both verbal and written.
- A minimum of 5 years of proven hotel sales experience, demonstrating creative thinking and results-driven leadership. Luxury/lifestyle and independent hotel experience preferred.
- High work ethic and self-initiative with the ability to work independently and as part of a team.
- Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook) and other hospitality and sales-related software (CoStar, Profitsword, Delphi, Revinate).
- Ability to travel as required to attend sales meetings, industry events, and client engagements.
- Regular attendance and adherence to established guidelines and business needs of the property.
- Must possess basic computational ability to analyze data and sales figures.
- Strong organizational skills with the ability to multitask, prioritize, and meet deadlines, while dealing with frequent interruptions. Ability to foster and maintain positive relationships with staff while upholding confidentiality for both employees and guests.
- Ability to participate in and lead departmental and hotel team meetings as needed.
- Experienced in creating sales strategies, marketing plans and branding.
- Strong proficiency in revenue management strategies to proactively optimize local corporate transient business opportunities.
Physical Requirements
- Ability to sit, stand, and walk for varying lengths of time.
- Ability to lift approximately ten (10) pounds.
- Strong communication skills, both written and verbal, with clear articulation and active listening skills.
- Ability to perform grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening, hearing, and visual tasks.
- Must have finger dexterity to operate office equipment such as computers, printers, multi-line phones, filing cabinets, photocopiers, and other necessary office tools.
Additional Requirements
- Available to work extended hours, including weekends, public holidays, and late nights.
- Preference will be given to suitably qualified and experienced Caymanians.
This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.
Preference will be given to status holders, Caymanians and Permanent Resident Holders (P.R. Holder)
Important Notice for International Applicants: Are you ready to apply? If you are located outside the USA, please read the following information carefully. Due to current system limitations, you may encounter issues during the application process.
- Social Security Number (SSN): For applicants outside the USA, the application will request a USA SSN. When asked for last 4 of SSN, please enter "0000" in this field.
- International Addresses: Our system may not recognize all international addresses. If you experience this issue, please select your country (most available) and for ZIP Code enter 5 digits (example: “00000”) to bypass the error.
We apologize for these inconveniences and are actively working to resolve them. Despite these challenges, please proceed with your application. Rest assured, all applications, even if partially completed, will be reviewed and evaluated accordingly.
***Tech Issues with your application? Email your resume to [email protected] ***
Physical Requirements:
- Sit, stand and walk for varying lengths of time
- Lift approximately ten (10) pounds
- Good communication skills, both written and verbal
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed
- Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
