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Open nowPosted yesterday

Customer Service & Operations Credit Analyst

Remotive84 open roles

Where
Bengaluru
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Your applicationOpen nowCustomer Service & Operations Credit AnalystRemotive · Bengaluru

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Remotive's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Remotive postings stay open a median of 9 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted yesterday

Remotive median: 9 days open

The posting

Join us as a Customer Service & Operations Credit Analyst

  • We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
  • You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
  • You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
  • We're offering this role at senior analyst level

What you'll do

As a Customer Service & Operations Credit Analyst, you’ll be responding to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.

Your day-to-day will include:

  • Authorising and investigating all transactions to our KPIs
  • Collecting and analysing the required information from the customers and businesses
  • Reviewing processes which could be automated or enhanced to improve the customer and business experience
  • Supporting with process training and knowledge sharing in the team

The skills you'll need

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines.

You’ll also demonstrate:

  • An awareness of changes in trends, policies and regulations
  • An understanding of our industry and its customers

Hours

45

Job Posting Closing Date:

06/11/2026

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