Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Senior Staff, Customer Quality Engineering (CQE)

Renesas Electronics965 open roles

Pay
$159,000 – $198,000 a year
Where
San Jose, CA, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Staff, Customer Quality Engineering (CQE)Renesas Electronics · San Jose, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Renesas Electronics's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Renesas Electronics postings stay open a median of 26 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 3 days ago

Renesas Electronics median: 26 days open

The posting

Job Description

Renesas Electronics is looking for a Senior Staff Quality Engineer to serve as the customer-facing quality lead for top-tier hyperscale datacenter and cloud customers. The role will drive disciplined technical quality execution across advanced semiconductor products used in AI compute, server, networking, storage, and power-delivery platforms. The successful candidate will lead customer escalations, translate stringent customer expectations into internal execution plans, and strengthen customer confidence through clear communication, rapid response, data-driven analysis, and measurable quality improvement.

This is a senior individual-contributor role operating at both deep technical and strategic customer-engagement levels. The Senior Staff Quality Engineer will partner with customer engineering, supplier quality, operations, and executive teams while coordinating Renesas functions globally. The role has no direct people-management responsibility but is expected to influence priorities, mentor teams, and drive closure of high-visibility customer issues.

Responsibilities:

Hyperscale Datacenter Customer Leadership

  • Act as the primary technical quality interface for top-tier hyperscale datacenter customers, leading quality reviews, executive updates, audits, and complex escalations.
  • Build strong working relationships with customer hardware quality, supplier quality, reliability, manufacturing, and engineering teams supporting AI compute, server, networking, storage, and power platforms.
  • Own customer quality performance analysis, including PPM, RMA, failure-analysis requests, scorecards, recurring trends, qualification status, and customer-specific improvement plans.
  • Prepare concise, data-backed quality updates that clearly communicate technical conclusions, customer risk, containment status, recovery plans, and required decisions.
  • Translate customer requirements and platform expectations into actionable internal priorities with clear owners, timing, risks, and closure criteria.

Issue Resolution and Risk Management

  • Drive end-to-end resolution of complex semiconductor quality issues from immediate containment through root cause, corrective action, effectiveness verification, and customer closure using 8D and other structured problem-solving methods.
  • Lead urgency-driven investigations across wafer fab, assembly/test, product engineering, design, reliability, failure analysis, supply chain, and supplier quality.
  • Coordinate rapid response for datacenter production interruptions, field returns, qualification concerns, change notifications, and systemic or repeat issues.
  • Manage sensitive customer escalations through disciplined communication cadence, fact-based reporting, risk assessment, executive-ready summaries, and consistent follow-through.
  • Ensure corrective actions address both the immediate failure mechanism and broader systemic risk across related products, processes, sites, and customers.

Datacenter Quality Strategy and Continuous Improvement

  • Partner with product groups and operations to influence design-for-quality, manufacturing robustness, reliability strategy, traceability, safe-launch controls, and customer-specific quality roadmaps.
  • Use customer feedback, field data, failure-analysis learning, reliability results, and quality metrics to identify systemic gaps, reduce recurrence, and improve customer perception of Renesas quality execution.
  • Drive proactive risk reviews for critical datacenter applications, including new product introduction, qualification readiness, manufacturing transitions, product and process changes, and capacity expansion.
  • Develop scalable best practices for hyperscale customer engagement, escalation management, technical communication, quality documentation, and lessons learned.
  • Anticipate quality expectations associated with high-volume AI and cloud infrastructure deployments, including accelerated ramp, long service life, continuous operation, and supply continuity.

Cross-Functional Influence and Mentorship

  • Provide technical leadership, coaching, and guidance to CQE and cross-functional teams on hyperscale customer expectations, semiconductor quality requirements, and structured problem solving.
  • Influence global stakeholders without direct authority and align teams around customer-critical deliverables, recovery milestones, and sustainable corrective actions.
  • Mentor less-experienced engineers and raise the quality of failure-analysis requests, 8D reports, executive summaries, customer presentations, and closure packages.
  • Balance priorities across products, sites, and escalations while maintaining urgency and transparency for the customer.

Qualifications

Required:

  • Extensive experience supporting top-tier hyperscale datacenter, cloud, AI, server, networking, or similarly demanding strategic customers in a customer-facing semiconductor quality role.
  • Demonstrated success managing high-visibility customer escalations with urgency, technical credibility, ownership, and disciplined follow-through.
  • Deep expertise in structured problem solving, root cause analysis, containment, corrective action, effectiveness verification, 8D, and customer communication.
  • Strong knowledge of semiconductor design and manufacturing flows, including wafer fab, assembly, test, reliability, failure analysis, qualification, change control, and supplier quality.
  • Working knowledge of quality and reliability methods relevant to datacenter semiconductors, including JEDEC qualification, mission-profile risk assessment, statistical analysis, FMEA, control plans, and traceability.
  • Excellent executive communication skills with the ability to present concise technical conclusions, risks, options, and recommended actions to customer and Renesas leadership.
  • Ability to influence global cross-functional teams without direct authority and operate effectively across time zones during critical escalations.
  • Availability for domestic and international travel for customer meetings, audits, quality reviews, and escalation support.

Education:

  • 10+ years of relevant experience with BSEE, or 8+ years of relevant experience with MSEE, or equivalent technical experience
  • Customer Quality, Product Engineering, Reliability Engineering, Failure Analysis, or related semiconductor quality experience supporting strategic customers, business units, and cross-functional escalation teams.

Additional Information

The expected annual pay range for this position is $159,000 - $198,000. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.

Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Renesas Electronics's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Renesas Electronics's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Renesas Electronics's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.