Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Remote Bilingual Collections Agent

resolvglobal/ba.006640 open roles

Where
Colombia - Medellin, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRemote Bilingual Collections Agentresolvglobal/ba.006 · Colombia - Medellin, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on resolvglobal/ba.006's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. resolvglobal/ba.006 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

resolvglobal/ba.006 median: 1 days open

The posting

We are hiring experienced Bilingual Collections Agents in Medellín, Colombia, to join our growing team.

This role is ideal for a collections professional who is comfortable handling challenging conversations, negotiating payment arrangements, and working toward clear performance targets while maintaining a professional and compliant customer experience.

We are particularly interested in candidates with BPO or contact center collections experience, especially those who have worked in third-party collections and are familiar with FDCPA and collections compliance requirements.

What You'll Do

  • Handle inbound and outbound collections calls with customers professionally and confidently
  • Contact customers regarding delinquent accounts and work toward appropriate resolutions
  • Negotiate payment arrangements based on established guidelines
  • Handle objections, resistance, and difficult conversations while maintaining professionalism
  • Follow collections policies, procedures, and applicable compliance requirements
  • Maintain accurate documentation of customer interactions, account activity, and payment arrangements
  • Meet individual and team performance targets
  • Follow up consistently on outstanding accounts
  • Protect customer information and maintain appropriate confidentiality
  • Communicate effectively with English- and Spanish-speaking customers

Compensation & Contract Structure

  • $300-$315 USD per week
  • Paid weekly, in arrears
  • Performance-based commission opportunities
  • Independent Contractor arrangement
  • Full-time opportunity

What We Offer

  • Remote work opportunity in Medellín
  • Competitive weekly compensation paid in USD
  • Performance-based earning potential
  • Ongoing training and coaching
  • Supportive, performance-driven team environment
  • Opportunities for professional growth and advancement

Hiring Process

Our recruitment process is designed to identify candidates with the experience, communication skills, and collections knowledge needed to succeed in the role.

The process may include:

  1. Resume review
  2. Pre-screen questionnaire
  3. One-way video interview
  4. Live interview

Please note: This is an English-speaking role requiring strong verbal and written English communication skills. Candidates must be physically located in Medellín, Colombia, and able to work a hybrid schedule.

Requirements

What We're Looking For

  • At least 1 year of BPO or contact center collections experience
  • Experience handling inbound and outbound collections calls
  • Experience negotiating payment arrangements and resolving delinquent accounts
  • Knowledge of FDCPA and collections compliance requirements
  • Fluent English communication skills, both written and spoken
  • Fluent Spanish communication skills
  • Experience handling customer objections and difficult collections conversations
  • Experience working toward individual or team collections performance targets
  • Previous third-party collections experience is an advantage
  • Previous hybrid or remote work experience is an advantage
  • Must be located in Medellín, Colombia, and able to work a hybrid schedule
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against resolvglobal/ba.006's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on resolvglobal/ba.006's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    resolvglobal/ba.006's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.