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Open nowPosted today

Guest Experience Specialist (Butler)

RESORTS WORLD AT SENTOSA PTE. LTD.

Pay
SGD 2,400 – SGD 2,800 a month
Where
Central, Singapore
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Your applicationOpen nowGuest Experience Specialist (Butler)RESORTS WORLD AT SENTOSA PTE. LTD. · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on RESORTS WORLD AT SENTOSA PTE. LTD.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Job Summary:

We are seeking a warm and attentive Guest Experience Specialist (Butler) to join our team. This role is responsible for delivering personalized frontline butler services and ensuring every guest enjoys a seamless and memorable stay. You’ll play a key role in creating exceptional first impressions and supporting day-to-day guest needs with professionalism and care.

Key Responsibilities:

Guest Engagement

  • Welcome guests warmly upon arrival and provide assistance as needed.
  • Offer personalized recommendations on local attractions, dining, entertainment, and cultural experiences.
  • Provide detailed orientation of hotel facilities and amenities

Service Coordination

  • Facilitate reservations and bookings for restaurants, transportation, tours, and events.
  • Handle guest inquiries, requests, and concerns promptly and professionally.
  • Coordinate with Front Office, Reservations, Valet, and Transportation teams to ensure seamless service.

Operational Support

  • Maintain up-to-date knowledge of hotel services and offerings.
  • Stay informed of local events and happenings at Resorts World Sentosa to enhance guest recommendations.

Requirements:

  • Minimum GCE ‘O’ Level or equivalent.
  • Minimum 1 year of experience in customer service or hospitality.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • A valid driving license is an advantage.
  • Knowledge of local attractions in Singapore and cultural institutions is advantageous.

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