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Open nowPosted yesterday

Air Freight Operations Supervisor

rhe989 open roles

Where
Segrate, Italy
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Your applicationOpen nowAir Freight Operations Supervisorrhe · Segrate, Italy
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. rhe postings stay open a median of 22 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted yesterday

rhe median: 22 days open

The posting

What You Can Expect:

  • Ricevere le istruzioni di carico via e-mail, telefono o tramite il team di vendita, aprire il file di spedizione nel sistema operativo. Verificare i costi concordati dal team commerciale e da Incoterm
  • Supervisione e supporto al team operativo nella gestione delle spedizioni aeree e nella risoluzione di eventuali criticità
  • Preparare e documentare le spedizioni in base alle esigenze del cliente (intervalli di temperatura, imballaggio, data logger, ecc.) e in base alle nostre procedure
  • Coordinare il ritiro e il carico della merce solo con i fornitori approvati
  • Controllare i voli delle diverse compagnie aeree ed effettuare la prenotazione in base al tipo di merce, alle dimensioni, alle tariffe, agli orari, ecc. POD
  • Inviare le istruzioni per lo sdoganamento
  • Esaminare e preparare la documentazione speciale a seconda del tipo di merce da esportare/importare
  • Monitorare e aggiornare l'organizzazione/partenza/arrivo/consegna POD. Ottenere e controllare i registri di trasporto (grafici della temperatura, POD, checklist di controllo delle spedizioni)
  • Inviare l'AWB, la conferma di carico e partenza dell'aereo al cliente e/o agente a destinazione insieme a tutta la documentazione necessaria per ricevere la merce
  • Inserire le previsioni di spesa nel sistema e predisporre la fatture
  • Risolvere ritardi e incidenti vari con i voli. Comunicare le deviazioni nella procedura/temperatura. Registrare gli incidenti nel registro delle Non-Conformity e comunicarli all’Air Operations Manager

What You Bring:

  • Minimo 5 anni di esperienza nel settore delle spedizioni e del trasporto merci via aerea
  • Conoscenza dell’inglese fluente
  • Conoscenza dei programmi gestionali legati alle attività operative delle spedizioni
  • Capacità di bilanciare le priorità operative con gli imperativi commerciali
  • Capacità di coordinamento delle attività operative legate al trasporto merci e spedizioni
  • Capacità di comunicare efficacemente in un ambiente multiculturale che opera a livello globale
  • Capacità di ascoltare attentamente il cliente e di comprenderne le esigenze
  • Capacità di rispondere al cliente con un'offerta di servizi eccellente
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