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Open nowPosted 207 days ago

Ticket Agent / Customer Service Representative (Seasonal)

rhode-island-fast-ferry10 open roles

Where
North Kingstown, Rhode Island, United States
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Your applicationOpen nowTicket Agent / Customer Service Representative (Seasonal)rhode-island-fast-ferry · North Kingstown, Rhode Island, United States

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 207 days ago

The posting

Ticket Agent / Customer Service Representative (Seasonal)

Location: 1347 Roger Williams Way, North Kingstown, RI

Company: Rhode Island Fast Ferry

Compensation: Competitive hourly wage (DOE)

About Us

Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha’s Vineyard, along with scenic lighthouse cruises on Narragansett Bay.

We’re a close-knit, high-energy team that takes pride in delivering a great customer experience. Our shoreside staff play a key role in keeping operations running smoothly and ensuring every passenger starts their trip on the right foot.

The Role

Rhode Island Fast Ferry is seeking Ticket Agents / Customer Service Representatives for our summer season (May - October). These are full-time, seasonal positions based at our North Kingstown terminal.

This is a great opportunity for high school and college students, or anyone looking for a fast-paced, customer-focused role. As a front-line team member, you’ll be the first point of contact for passengers—handling ticketing, answering questions, and helping ensure a smooth travel experience.

What You’ll Do

  • Assist customers with ticket purchases, reservations, and check-in
  • Answer phones and provide accurate information about schedules, fares, and services
  • Help customers plan trips and resolve issues professionally
  • Process transactions and handle cash/credit payments
  • Support daily office operations and administrative tasks
  • Maintain a friendly, organized, and efficient front desk environment

What We’re Looking For

  • Friendly, outgoing personality with strong communication skills
  • Positive attitude and strong work ethic
  • Ability to work in a fast-paced, team-oriented environment
  • Comfortable interacting with customers and handling questions or concerns
  • Strong attention to detail and ability to learn quickly
  • Previous customer service or retail experience (preferred)

Why Join Us

  • Great summer job in a fast-paced, team-oriented environment
  • Be part of a tight-knit, energetic crew
  • Build valuable customer service and communication skills
  • Opportunity for returning seasonal employment
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