Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

National Accounts Relationship Manager

rhsc36 open roles

Where
Indianapolis, IN
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNational Accounts Relationship Managerrhsc · Indianapolis, IN

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on rhsc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. rhsc postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 9 days ago

rhsc median: 11 days open

The posting

Job Title:

National Accounts Relationship Manager

Number of Positions:

1

Location:

Indianapolis, IN

Location Specifics:

Fully Remote

Job Summary:

The National Accounts Relationship Manager is responsible for the strategic management, retention, and profitable growth of a portfolio of large, complex, and geographically diverse employer groups and broker or consultant relationships. Serving as the primary relationship leader, this role develops account strategies, coordinates service delivery across internal teams, leads renewal and implementation activities, resolves escalated issues, and identifies opportunities to expand dental, vision, life, disability, and ancillary coverage. The National Account Manager combines consultative account leadership, financial and renewal acumen, and strong execution to deliver a consistent national client experience.

  • Develop and execute strategic account plans for assigned national accounts, including retention, growth, client engagement, service delivery, and relationship objectives.
  • Build and maintain relationships with client decision-makers, benefits leaders, brokers, consultants, and other key stakeholders across multiple locations or business units.
  • Serve as the primary point of accountability for the overall client experience; coordinate internal partners to provide timely, consistent, and effective service.
  • Lead regular client and broker meetings, stewardship reviews, business reviews, and strategic planning discussions; communicate performance, trends, risks, and recommended actions.
  • Partner with sales leadership, underwriting, implementation, operations, claims, billing, and other teams to develop and deliver renewal strategies, rate actions, plan design alternatives, and proposals.
  • Analyze account performance, utilization, service metrics, financial results, and client feedback to identify risks, improvement opportunities, and solutions aligned with client objectives.
  • Identify and pursue opportunities to add lines of coverage, expand participation, and strengthen the overall relationship while supporting profitable growth.
  • Negotiate and coordinate renewal appeals, service commitments, and plan changes with internal partners, brokers, consultants, and policyholders.
  • Lead or support finalist presentations, implementation planning, enrollment strategy, open enrollment meetings, and communication planning for new and existing national accounts.
  • Develop account-specific service strategies and escalation plans; own resolution of complex, non-routine issues and communicate progress through closure.
  • Anticipate accounts at risk, document concerns and action plans, and engage appropriate leaders and partners early to support retention.
  • Maintain complete and accurate client documentation, opportunities, issues, meetings, commitments, and follow-up activities in Salesforce.
  • Keep clients and brokers informed of product, service, process, and policy enhancements that may affect their benefit programs.
  • Serve as a subject matter resource to account management and sales associates; share best practices and contribute to training and development as appropriate.
  • Identify process, policy, technology, or service gaps that may affect client satisfaction and collaborate with internal partners to implement improvements.
  • Participate in departmental and enterprise initiatives that improve service, efficiency, knowledge, and the client experience.
  • Perform other duties and responsibilities as needed or assigned by the Director.

Minimum Requirements:

  • Bachelor’s degree in business administration or a related field, or an equivalent combination of education, training, and experience.
  • At least five years of experience in employee benefits account management, sales, sales support, underwriting, or client service, including experience with large, complex, or national accounts preferred.
  • Experience leading renewals, client presentations, strategic business reviews, service escalations, and cross-functional account initiatives.
  • Group dental, vision, life, disability, and ancillary product knowledge strongly preferred.
  • Ability to analyze and resolve complex problems, use independent judgment, and communicate effectively with internal and external contacts.
  • Experience with Salesforce.com or a comparable CRM platform preferred.
  • Proficiency in Microsoft Outlook, Excel, PowerPoint, and Word.
  • State health insurance license required or must be obtained within three months of employment.
  • Up to 25% travel as needed.
  • Valid driver’s license and ability to operate a motor vehicle, when necessary to implement and service groups.

Technical Qualifications

  • Experience using Salesforce.com or a comparable CRM platform.
  • Proficiency in Microsoft Outlook, Excel, PowerPoint, and Word.
  • Willingness to learn and adopt new tools, technologies, and process improvements, including automation or AI-enabled solutions.
  • Uses AI tools responsibly within company, security, and compliance guidelines.

Pay Range: 130,000-$140,000 + variable compensation

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against rhsc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on rhsc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    rhsc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.