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Open nowPosted today

Customer Service (AR Billing) Executive

RICE FIELDS PTE LTD

Pay
SGD 2,500 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service (AR Billing) ExecutiveRICE FIELDS PTE LTD · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is committed to deliver the finest product and services to the architecture + design industry.

Job Summary

You will provide administrative support to the sales team, manage client interactions at retail level, coordinate sales activities, and ensure excellent customer service to build strong client relationships.

Responsibilities:

  • Process sales quotations from the Materials Planner to generate accurate Sales Orders and Delivery Orders
  • Follow up with Materials Planner and customers to resolve incomplete information or missing documents
  • Verify stock inventory levels and payment records before processing sales orders to ensure accuracy and compliance
  • Coordinate shipment and delivery schedules with vendors and customers to ensure timely fulfillment
  • Follow up with customers to collect payments according to agreed sales terms
  • Respond promptly to customer enquiries regarding sales order and delivery order status
  • Manage incoming phone calls and handle daily correspondence by clearing and filing documents efficiently
  • Prepare and submit required reports accurately and on time to meet corporate standards
  • Represent the company professionally in all customer interactions, local government compliance, and external relations
  • Respond to requests from internal and external parties promptly to support smooth operations
  • Maintain a high level of professionalism and passion when engaging with internal teams and external customers
  • Promote the company’s product range and services through customer service at the showroom, sales visits, and digital communication channels
  • Conduct all business transactions in accordance with company policies and procedures
  • Deliver professional and quality customer service standards consistently to customers and vendors
  • Perform other duties as assigned by management to support business needs
  • Preferred competencies and qualifications
  • Basic accounting knowledge to support billing and financial tasks
  • Experience using SAP system for managing sales and billing processes
  • Strong interpersonal and communication skills to engage effectively with clients and team members
  • Attention to detail to ensure accuracy in documentation and client information

Posting text belongs to the employer. Removal requests: contact us.

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