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Open nowFirst seen 13 hours ago

Service Advisor

Richard Chevrolet5 open roles

Where
Cheshire, CT
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Your applicationOpen nowService AdvisorRichard Chevrolet · Cheshire, CT
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The clock on this job

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Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 13 hours ago

The posting

We are a busy, progressive shop with an aggressive pay plan and great benefits! The ideal candidate will flourish in a fast-paced and professional workplace. Great attitude is a must and team spirit is the name of the game.

Richard Chevrolet has been a family owned and operated dealership since 1975. We have been ranked #1 in customer satisfaction in the US several times and winner of Chevrolet's Mark of Excellence Award seven of the past eight years.

Job Requirements

  • Schedules service for customers either in person or on the phone to ensure prompt and accurate diagnosis of any problem
  • Makes repair recommendations and manages the delivery of repairs by setting and managing customer expectations
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
  • Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
  • Arranges service or repair and sets expectations for cost and completion
  • Greets all customers in a warm, sincere, and helpful manner
  • 1 year previous experience preferred.
  • Confident and professional phone manner
  • Strong computer and Internet skills
  • Inside sales experience is a plus
  • Strong record of positive customer satisfaction results

Benefits

  • Clean, professional and fun work environment
  • Paid vacation and personal time
  • Medical, Dental & Vision Insurance
  • 401k Plan
  • Health Savings Account
  • Discounted gym membership
  • General Motors Dealership Employee Pricing

Richard Chevrolet is an equal opportunity employer.

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