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Open nowPosted 11 hours ago

Inside Sales and Branch Administrator

Richards Building Supply56 open roles

Pay
$24 – $27 an hour
Where
Rockford, IL
Work mode
On site
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Your applicationOpen nowInside Sales and Branch AdministratorRichards Building Supply · Rockford, IL
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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Richards Building Supply postings stay open a median of 1 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 11 hours ago

Richards Building Supply median: 1 days open

The posting

Are you highly organized, detail-oriented, and looking for an opportunity to grow into a sales career? Richards Building Supply is seeking an Inside Sales & Branch Administrator to play a vital role in our branch operations. This position will begin with a strong focus on administrative and operational support, ensuring the branch runs smoothly, while providing opportunities to expand into inside sales responsibilities as training progresses.

What You'll Do

  • Review and process customer invoices to ensure pricing accuracy and order completeness.
  • Receive and reconcile vendor shipments, confirming quantities and costs are entered correctly.
  • Research and resolve invoice and purchase order discrepancies with vendors, customers, and internal departments.
  • Process customer returns and ensure credits are issued accurately and promptly.
  • Manage incoming and outgoing branch credits.
  • Maintain accurate records and assist with operational reporting and documentation.
  • Collaborate with Accounts Payable and other departments to resolve issues efficiently.
  • Assisting customers in person and over the phone with product selection and order placement.
  • Building strong relationships with contractors, builders, and other industry professionals.
  • Supporting Outside Sales Representatives with customer needs and project coordination.
  • Processing sales orders, checking inventory availability, and coordinating product transfers.
  • Promoting new products, special offers, and company programs.

What We're Looking For

  • Strong attention to detail and ability to work accurately with pricing, invoices, and order information.
  • Excellent organizational and problem-solving skills.
  • Strong customer service and communication abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Proficiency with computers and Microsoft Office programs.
  • Previous experience in administrative support, customer service, retail, distribution, construction, or sales is preferred.
  • Building materials industry experience is a plus, but not required. We are willing to train the right candidate.

Why Join Richards Building Supply?

  • Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations.
  • Generous PTO: 20 paid days off, including holidays and our company closure between Christmas and New Year's.
  • Competitive Pay: Strong compensation with overtime opportunities during peak season.
  • Bonus Opportunities: Eligibility for discretionary holiday and performance-based bonuses.
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions.
  • 401(k) with Industry-Leading Company Match
  • Additional voluntary benefits including disability and accident coverage.
  • Career Growth: Opportunity to develop into an Inside Sales role and advance within the company.
  • Family-Owned & Operated: More than 40 years of success built on teamwork, service, and strong relationships.

Ready to build your future with us? Apply today and become part of the Richards Building Supply family.

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