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Open nowFirst seen 33 minutes ago

Director of Operations

Right Seat1 open role

Where
Kigali, Rwanda
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Your applicationOpen nowDirector of OperationsRight Seat · Kigali, Rwanda

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Right Seat's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Right Seat postings stay open a median of 7 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: first seen 33 minutes ago

Right Seat median: 7 days open

The posting

About the Opportunity

Our client is seeking a highly capable and execution-oriented Director of Operations to lead and oversee all in-country operations in Rwanda. This is a senior leadership role with full accountability for operational performance, commercial sustainability, organizational effectiveness, and long-term growth readiness.

The successful candidate will serve as the primary operational leader in-country, translating regional strategy into disciplined execution while driving measurable business and operational results. The role requires a hands-on leader who combines strong commercial acumen with operational rigor and the ability to build high-performing teams in a dynamic environment.

This is not an advisory or administrative role. It is a high-accountability leadership position focused on ownership, execution, and sustainable performance improvement.

Key Responsibilities

Strategic & Operational Leadership

  • Lead the execution of country strategy and operational priorities
  • Translate strategic objectives into measurable action plans, KPIs, and performance targets
  • Ensure alignment and coordination across all operational functions
  • Drive a culture of accountability, execution discipline, and continuous improvement

Business & Financial Performance

  • Own country-level operational and financial performance
  • Drive revenue growth, operational efficiency, and cost optimization
  • Strengthen budgeting, forecasting, reporting, and financial discipline
  • Ensure strong cash flow management and sustainability practices

Operations & Supply Chain Management

  • Oversee production, distribution, logistics, and quality management systems
  • Improve operational efficiency, productivity, and waste reduction
  • Ensure consistent service delivery and operational excellence
  • Maintain compliance with operational, safety, and quality standards

Leadership & Team Development

  • Lead and develop a multi-functional leadership team
  • Build strong performance management structures and succession pipelines
  • Coach and empower managers while maintaining high accountability standards
  • Foster a collaborative and high-performance working culture

Governance, Risk & Systems

  • Strengthen operational systems, SOPs, and internal controls
  • Ensure audit readiness and compliance across the organization
  • Identify operational risks and proactively implement mitigation measures
  • Support the development of scalable and replication-ready operational systems

Candidate Profile

Experience

  • 10–15+ years of professional experience
  • Minimum 5 years in a senior operations, general management, or country leadership role
  • Proven experience managing multi-functional operations and large teams
  • Strong track record of improving operational performance and driving business growth

Preferred Background

  • Experience within FMCG, manufacturing, food production, supply chain, or related sectors strongly preferred
  • Exposure to scaling operations, turnaround environments, or fast-growing businesses
  • Experience operating in resource-conscious or high-performance environments is advantageous

Leadership Competencies

The ideal candidate will demonstrate:

  • Strong operational and commercial judgment
  • High ownership mentality and execution focus
  • Ability to operate independently with limited supervision
  • Resilience, adaptability, and strong decision-making capabilities
  • Excellent leadership and stakeholder management skills

Working Environment

This role offers:

  • High autonomy and visibility
  • Significant operational ownership
  • A fast-paced, performance-driven environment
  • Opportunity to shape and strengthen a nationally significant operation

Compensation

A competitive compensation package will be offered, aligned with the seniority and complexity of the role, and benchmarked against comparable leadership positions within Rwanda and the broader East African market

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