The posting
Inventory and Shipping Specialist II WHAT YOU’LL BE DOING As an Inventory & Shipping Specialist II, you will serve as a critical link between Rinchem's customers, warehouse operations, transportation teams, and customer support functions. You will analyze inventory and shipment data across customer and company systems, ensure inventory accuracy, coordinate transportation activities, and provide exceptional customer service. This role requires strong knowledge of warehouse operations, inventory management, SAP transactions, transportation logistics, and regulatory compliance.In this fast-paced environment, you will oversee inventory transactions, support domestic and international shipments, ensure DOT compliance, manage customer communications, and assist in the efficient movement of hazardous and non-hazardous materials throughout the supply chain. You may also serve as a load planner for priority customer deliveries and act as a mentor for junior team members. WHY YOU’LL LIKE THIS JOB
Great people and a great place to work Exciting and challenging work that helps build the future of technology from the foundation up Flexible working environment where you can fit life around work—we call that balance Opportunity to guide and lead others while furthering your career
SCOPE AND RESPONSIBILITIES
Customer Support & Relationship Management
Serve as the primary liaison for key customers by providing accurate, timely, and professional communication. Respond to customer inquiries regarding inventory status, shipments, delivery schedules, and operational concerns. Resolve customer issues and escalate concerns as appropriate. Build strong working relationships with internal and external stakeholders to ensure customer satisfaction.
Inventory Management
Perform inventory receipt entries in Chem-Star WMS, SAP, and customer systems of record. Maintain accurate inventory records and transaction histories across multiple systems. Conduct cycle counts and inventory audits. Prepare reconciliation reports and investigate inventory discrepancies. Process specialized inventory transactions including damage, hold, disposition, and non-conformance activities. Perform quality checks on outbound shipments to ensure inventory accuracy.
Shipping & Logistics Operations
Support daily inbound and outbound shipping operations. Coordinate transportation schedules and loading activities. Manage booking confirmations to ensure timely deliveries and loading schedules. Understand and support import and export operations while coordinating with third-party logistics providers and agents Assist with chassis logistics, port operations, and transportation planning activities. Support load planning for priority customer deliveries. Generate and review shipping documentation including: Bills of Lading (BOLs) Manifests Export documentation IATA documentation IMDG documentation Customer-specific shipping paperwork Calculate truck weights and load capacities to ensure safe and compliant transportation.
SAP & Systems Management
Utilize SAP and Chem-Star WMS to process inventory, shipping, billing, and operational transactions. Maintain data integrity across customer and company systems. Support customer and third-party warehouse management systems as required. Assist in identifying process improvements related to inventory control and transaction accuracy.
DOT & Regulatory Compliance
Ensure compliance with Department of Transportation (DOT) regulations governing the transportation and handling of hazardous materials. Review shipping documentation for compliance with federal, state, customer, and company requirements. Support regulatory audits, inspections, and corrective action activities. Maintain accurate records supporting DOT, hazardous materials, and quality compliance requirements. Assist in ensuring compliance with IATA, IMDG, and other applicable transportation regulations.
Leadership & Training
Lead and mentor junior Inventory & Shipping Specialists. Train team members on inventory, shipping, SAP, customer service, and compliance procedures. Support employee development and operational excellence initiatives. Demonstrate a strong understanding of the Warehouse Technician role and provide operational support when needed.
Billing & Administrative Responsibilities
Lead invoice coding, order creation, and transaction entry using SAP and WMS systems. Support customer billing activities and documentation accuracy. Maintain records, filing systems, office supplies, and administrative documentation. Support operational reporting and customer performance metrics.
Additional Responsibilities
Participate in an on-call rotation and provide after-hours support as required. Perform other duties as assigned.
QUALIFICATIONS Experience and Education: Required:
High School Diploma or GED. 5-7 years of experience in inventory control, warehouse operations, logistics, transportation, import/export operations, or supply chain coordination. 1 or more years of successful experience as an Inventory & Shipping Specialist or equivalent logistics role. Experience utilizing SAP for inventory, shipping, billing, and operational transactions. Experience working within a DOT-regulated transportation, logistics, warehousing, or hazardous materials environment. Knowledge of hazardous materials shipping and transportation compliance requirements.
Preferred:
College coursework in Supply Chain, Logistics, Business, or a related field. 3 or more years of experience as a Rinchem Warehouse Technician. Experience with NAVIS and port operations. Experience with warehouse management systems (WMS). Experience coordinating import/export activities and international shipments. Prior experience supporting chemical, hazardous materials, or regulated supply chain operations.
Other Skills and Abilities:
Advanced proficiency in SAP, Chem-Star WMS, and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Strong understanding of DOT regulations and hazardous materials transportation compliance. Knowledge of IATA, IMDG, and other transportation compliance standards. Excellent customer service and relationship management skills. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. High attention to detail and commitment to accuracy. Strong analytical and problem-solving skills. Ability to work independently with minimal supervision. Ability to handle face-to-face interactions with drivers, carriers, customers, and port personnel professionally. Familiarity with transportation scheduling and logistics coordination across multiple transportation modes. Knowledge of non-conformance reporting and continuous improvement methodologies. Ability to obtain and maintain regulatory certifications including IATA and IMDG training. Self-motivated and capable of performing effectively in a fast-paced operational environment.
WHY RINCHEM Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemical logistics and transportation company—Rinchem. As a vital player in this dynamic industry, you'll experience firsthand the unparalleled opportunities it offers. You’ll be at the forefront of revolutionizing supply chain management and ensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating on cutting-edge solutions that drive sustainability, optimize operations, and adhere to stringent safety standards. With each day presenting new challenges and chances for growth, a career in chemical logistics and transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world. Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia. Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients’ supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem’s transportation and warehousing network are linked through the company’s proprietary, web-enabled software Chem-Star® that provides customers with real-time visibility into inventory location and status. In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak’s deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology. REASONABLE ACCOMMODATION We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email at [email protected] so we can connect you with someone that can assist you. OUR COMMITMENT TO YOU Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socioeconomic background.
