The posting
About Rivet Rivet is an American company building integrated task systems — fusing hardened hardware with software, sensors, AI, and networking — for industrial workforces and defense personnel. We create capabilities that multiply the effectiveness of every individual and withstand the world’s toughest environments.
We serve the people who build, operate, maintain, and defend our way of life. From technicians and engineers to first responders and service members, they embody the hard work, ingenuity, and meritocratic values that drive Western prosperity. Yet too often they are forced to rely on outdated tools that fail under modern pressures. Rivet exists to reset that priority.
At Rivet, you’ll join a mission-driven team that fuses disciplines to deliver decisive outcomes where they matter most. Whether shaping our technology, strengthening our partnerships, or building our culture, every role here contributes to equipping the front lines with the modern systems they deserve.
Work Authorization Requirement: Due to the nature of our business and compliance with federal regulations, all candidates must be a "U.S. Person". Upon hire, you will be required to provide documentation verifying your status as a U.S. Citizen, a lawful permanent resident, or a protected individual under 8 U.S.C. 1324b(a)(3).
Summary
The Deployment Strategist (DS) ensures the successful definition, implementation, and operations of new systems with Rivet customers. The DS guides customer and Rivet collaboration, aligning teams and deployment plans to meet mutual objectives.
The strategist is responsible for analyzing customer conditions, understanding data insights, and developing actionable plans to achieve desired outcomes. Additionally, the DS anticipates potential challenges, devising solutions to mitigate risks – or to achieve win/win competitive advantage.
As a relationship manager, the DS serves as a liaison between technical teams and customer stakeholders, facilitating clear understanding of project goals and progress. The strategist monitors deployment activities, provides regular updates, and ensures fidelity to agreed timelines and milestones. This role favors strong planning skills, acumen for technology breakthroughs with large customers, and a bias toward iterative action. At Rivet, the DS is uniquely positioned to create long-term value with customers trusting us with their most strategic projects.
In addition to deployment execution, the DS plays a key role in shaping new business opportunities. This includes partnering with commercial and technical teams to scope prospective engagements, contribute to technical and programmatic proposals, and translate customer needs into compelling, executable plans. The DS ensures continuity between what is proposed and what is ultimately delivered.
For the U.S. Air Force, the DS will identify, develop, and execute new opportunities across a broad range of mission areas and organizations, including aircraft operations, maintenance, sustainment, logistics, installation operations, and other frontline use cases. You will build relationships across Air Force organizations, understand operational challenges and emerging requirements, and translate those insights into opportunities for Rivet to deliver meaningful capability. This role requires the ability to move fluidly between strategic customer engagement and hands-on execution, turning early conversations into pilots, programs, and long-term partnerships across the Air Force.
Responsibilities
- Identify and develop new opportunities across the U.S. Air Force, including aircraft operations, maintenance, sustainment, logistics, installation operations, and other operational use cases
- Build and manage relationships with Air Force leaders, operators, program offices, acquisition stakeholders, and other key decision-makers to understand mission needs and create demand for Rivet solutions
- Design and execute comprehensive plans to ensure the successful integration and deployment of Rivet systems within Air Force organizations
- Partner with commercial and engineering teams to translate Air Force needs into compelling technical approaches, proposals, deployment strategies, and executable plans
- Act as the customer voice, advocating for Air Force needs with Rivet engineering teams while identifying opportunities to expand the depth and scope of programs
- Own opportunities from initial customer engagement through pilot, deployment, and program expansion, ensuring continuity between what is proposed and what is ultimately delivered
Requirements
- 5+ years of experience managing DoW / USAF deployments of complex integrated technology solutions
- 5+ years of experience owning technical solution sales, business development, or customer-facing outcomes with government customers
- Demonstrated ability to identify customer problems and translate operational needs into executable technology solutions and business opportunities
- Experience contributing to or owning technical proposals, SOW development, capture efforts, or other complex government sales processes
- Exceptional customer development and communication skills, with the ability to build trust with senior military, technical, operational, and acquisition stakeholders
- Ability to travel 35-70%; we are building sophisticated, controlled systems with hardware and software – you will be embedded with the team in office or at the customer point of need
- This position requires U.S. citizenship due to contract obligations; must hold an active U.S. security clearance and/or have the ability to be cleared
Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.
Rivet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Certain roles may require U.S. Person status, security clearance eligibility, or other requirements imposed by law or government contract.
