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Open nowPosted 3 days ago

Customer Service Coördinator

Robert Half488 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowCustomer Service CoördinatorRobert Half · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Robert Half's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Robert Half postings stay open a median of 5 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 3 days ago

Robert Half median: 5 days open

The posting

Ben jij de persoon die van een klant een ambassadeur maakt?

Krijg jij energie van klantencontact, hou je van afwisseling en zorg jij ervoor dat alles achter de schermen vlekkeloos verloopt? Dan is dit jouw kans.

Voor een versterking van het customer service team zoeken we een enthousiaste professional die service, administratie en communicatie moeiteloos combineert. Jij bent de verbindende schakel tussen klant, collega en organisatie en zorgt ervoor dat elke vraag snel en professioneel wordt opgevolgd.

Jouw uitdaging

Geen dag is hetzelfde. Je bent het eerste aanspreekpunt voor klanten en zorgt ervoor dat bestellingen, vragen en dossiers van begin tot eind correct worden opgevolgd. Dankzij jouw klantgerichte aanpak en sterke organisatorische skills maak jij elke dag het verschil.

Jouw takenpakket

  • Beantwoorden van klantvragen via telefoon en e-mail
  • Verwerken en opvolgen van bestellingen en klantendossiers
  • Correcte administratieve verwerking in SAP en andere systemen
  • Coördineren van dossiers tussen verschillende afdelingen
  • Meedenken over optimalisaties en efficiëntieverbeteringen
  • Actief bijdragen aan een uitstekende klantenervaring

Wie zoeken we?

  • Bachelorwerk- en denkniveau of gelijkwaardig door ervaring
  • Ervaring binnen customer service, administratie of orderverwerking
  • Sterke communicatieve vaardigheden en een klantgerichte mindset
  • Nauwkeurig, gestructureerd en oplossingsgericht
  • Proactieve teamspeler met zin voor initiatief
  • Vlotte kennis van MS Office

Extra troeven

  • Kennis van SAP of een ander ERP-systeem
  • Kennis van Duits
  • Kennis van Engels en/of Frans

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Robert Half's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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