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Open nowPosted yesterday

Trade Operations Associate

ROBERT WALTERS (SINGAPORE) PTE LTD

Pay
SGD 5,500 – SGD 6,000 a month
Where
Central, Singapore
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Your applicationOpen nowTrade Operations AssociateROBERT WALTERS (SINGAPORE) PTE LTD · Central, Singapore

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted yesterday

The posting

What you'll do:

As a Trade Operations Associate based in Singapore, you will be responsible for supporting end-to-end services for Treasury dealers and prime brokerage partners. Your day-to-day activities will involve managing daily cash requirements, meeting critical payment cut-offs, investigating discrepancies in Treasury and prime brokerage cash flows, and collaborating with various teams to resolve issues efficiently. You will also participate in projects supporting Exceptions Management processes while preparing detailed management reports. Success in this role requires you to be highly organised, responsive to inquiries from both internal departments and external partners, proactive in identifying risks or exposures, and committed to delivering consistent high-quality service. Your ability to monitor account balances, handle ad hoc duties as required, confirm FX transactions, settle trades accurately within timelines, and provide ongoing support for funding-related queries will be key factors in your effectiveness as a Trade Operations Analyst.

  • Maintain precise bank account details and balances by utilising internal systems alongside external reconciliation tools to ensure accuracy in all financial records.
  • Conduct thorough research and perform moderately complex analyses on transactions that require special handling or exception resolution, supporting the integrity of daily operations.
  • Identify areas for process improvement with a focus on reducing operational risk and enhancing the client experience across Treasury and Prime Brokerage activities.
  • Collaborate closely with trading teams, sales support staff, other internal departments, as well as external counterparties and agents to resolve issues efficiently.
  • Proactively identify potential risks or exposures within operations and escalate them promptly to management for timely intervention.
  • Investigate non-receipts, unadvised funds, non-payments, and unadvised debits with diligence to ensure all discrepancies are resolved accurately within defined deadlines.
  • Respond promptly to written and verbal inquiries from internal departments, counterparties, and banking partners regarding cash management matters.
  • Develop a comprehensive understanding of daily business requirements across multiple business units to deliver consistent, high-quality client service.
  • Monitor daily bank account balances as well as monthly bank fees and interest charges to maintain financial oversight.
  • Prepare and distribute daily management reports along with other management information system (MIS) reporting to keep stakeholders informed.

What you bring:

To excel as a Trade Operations Associate in Singapore’s financial sector, you should bring proven experience in managing complex operational tasks within banking or finance environments. Your strong interpersonal skills will help you collaborate seamlessly with trading teams, sales support staff, counterparties, agents, and other internal departments. A client-focused mindset is crucial for building trust-based relationships that deliver exceptional service. You should possess excellent communication abilities—both written and verbal—to respond promptly to inquiries while maintaining professionalism. Attention to detail is vital for monitoring account balances accurately and resolving discrepancies efficiently. Experience or interest in leveraging data analytics or artificial intelligence within payment operations will set you apart. Your capacity for prioritising workloads under tight deadlines ensures smooth operations even during periods of high activity. Finally, your willingness to embrace change initiatives demonstrates your commitment to continuous improvement within the team.

  • Bachelor’s degree or equivalent experience is required; candidates who are recent graduates are welcome to apply.
  • A proactive mindset combined with strong attention to detail ensures you consistently deliver accurate results in fast-paced environments.
  • Experience or keen interest in applying data analytics, artificial intelligence, or business analytics within payment and funding operations is strongly preferred.
  • Excellent written and verbal communication skills enable you to build rapport with colleagues across departments as well as external partners.
  • Demonstrated ability to work effectively under pressure within a team setting while consistently meeting multiple daily cut-offs is essential.
  • Client-focused approach allows you to build dependable relationships with both internal stakeholders and external partners for top-tier service delivery.
  • Proven ability to prioritise workload efficiently so that business needs are met without compromising quality or accuracy.
  • Commitment to supporting change initiatives by driving continuous improvement efforts within operational processes.
  • Ability to coordinate effectively with Treasury desk personnel on funding-related queries or project work enhances your collaborative impact.

What sets this company apart:

This organisation stands out for its commitment to creating an inclusive workplace where every team member’s contributions are valued. Employees benefit from flexible working opportunities that promote work-life balance alongside generous training programmes designed for professional growth. The company fosters a supportive leadership style that encourages collaboration across departments—ensuring everyone feels connected through shared goals. With a focus on nurturing talent from under-represented backgrounds and promoting communal success over individual achievement, this employer provides an environment where you can develop your skills while making meaningful connections. Their dedication to delivering high-quality client service is matched by their investment in employee wellbeing through ongoing development opportunities. If you value teamwork, knowledge sharing, dependable networks of support—and want your work recognised—this is the place for you.

Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R1435983 Glen Chua

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