Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 hours ago

Villas & Residences Manager

Rocco Forte Hotels - Italy19 open roles

Where
Sciacca, Italy
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVillas & Residences ManagerRocco Forte Hotels - Italy · Sciacca, Italy

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rocco Forte Hotels - Italy's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Rocco Forte Hotels - Italy postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 7 hours ago

Rocco Forte Hotels - Italy median: 10 days open

The posting

VILLAS & RESIDENCES MANAGER

At Rocco Forte Hotels, we are guided by strong values that reflect the culture and heritage of the Forte family. We celebrate the uniqueness of each destination through the passion and personality of our people. We continually strive for excellence and are committed to creating unforgettable experiences for our guests. If you are looking to grow in an environment that values quality, collaboration, and continuous development, this could be the perfect opportunity for you.

Our Company Rocco Forte Hotels is a luxury hotel company, founded by Sir Rocco Forte and his sister Olga Polizzi in 1996. Its mission is to offer unique and personalized experiences in iconic European destinations such as Rome, Florence, Sicily, Puglia, the United Kingdom, Germany, and Belgium.

An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service.

The Role

The Villas & Residences Manager is the senior operational leader of the Villas business, accountable for the daily operation, team performance and Owner/Guest experience. This is a highly operational and front-facing role, not a desk-based position: the Manager is expected to be visibly present across the Villas, Reception and key service touchpoints, personally supporting arrivals, departures, service recovery and Owner relations while maintaining strong control of staffing, standards and productivity.

Main Responsibilities:

· Act as the main operational point of contact for villa Owners and Guests, building trusted relationships through attentive, professional and discreet communication.

· Oversee the entire villa experience, from pre-arrival arrangements and villa preparation to departure and follow-up, ensuring that preferences and requests are consistently addressed.

· Maintain a visible presence during key arrivals, departures and Owner stays, personally managing complex requests, complaints and service recovery.

· Lead and develop the Villas Housekeeping, Personal Assistants and Villas Reception teams, setting clear priorities and service standards.

· Plan staffing, rotas and leave according to occupancy, Owner presence and operational needs, balancing service quality with productivity and cost control.

· Conduct daily briefings, ensure effective handovers and adapt resources to changing priorities.

· Oversee villa inspections, housekeeping schedules, amenities and final pre-arrival checks, ensuring consistently high standards.

· Work closely with Engineering and Maintenance to prioritise interventions, resolve outstanding issues and protect villa availability.

· Coordinate with Front Office, Concierge, Reservations, Revenue, F&B, Spa, Golf and other Resort departments to deliver a seamless experience.

· Liaise with Finance and Villas Administration on Owner-related charges and supporting documentation.

· Monitor Guest satisfaction, service quality, team performance and operating costs, driving improvements and providing regular operational updates to management.

· Support recruitment and onboarding in collaboration with HR, and promote ongoing training and development within the team.

What do we offer?

· Unique growth opportunities: We offer career paths tailored to your ambitions, with opportunities to specialize or grow.

· Ongoing training and development (hard and soft skills) specific to your role and department.

· Inclusive and flexible environment: We foster an inclusive work environment that values diversity and ensures a work-life balance.

· Discounted hotel rates (€35 per night) for 6 months. You will also receive a 50% discount at Company bars and restaurants and a 20% discount on wellness treatments at our spas and on "Irene Forte" products.

· Initiatives for your well-being: BenefitHub portal with discounts on all products, flexible hours, and time management.

· A competitive salary enhanced by Discretional Service Appreciation structured fairly for all employees.

· Permanent Contract, CCNL Turismo. RAL 45.000€-55.000€

What are we looking for?

· Proven management experience in luxury hospitality, within Villas & Residences, Rooms Division, Front Office or comparable operations offering highly personalised service. Experience in private or branded residences would be an advantage.

· Strong leadership, rostering and operational planning skills, with a sound understanding of Housekeeping, Front Office and F&B operations.

· Confidence in working with Owners, VIPs and high-net-worth Guests, combined with excellent communication, discretion and problem-solving skills.

· Commercial and financial awareness, including an understanding of staffing costs, productivity and departmental expenses.

· A hands-on approach, strong organisational skills and close attention to detail.

· The ability to remain calm under pressure, manage competing priorities and work effectively across departments.

· Fluency in Italian and English. Additional languages would be an advantage.

· Flexibility to work evenings and weekends in line with operational and Guest needs.

Our recruitment process At Rocco Forte Hotels, we value transparency. Following an initial phone or email conversation, you will have individual interviews with the HR Director and the Area Sales Directors to further explore your profile and experience. If these stages are successful, you will then meet with the Managing Directors for a final interview. Regardless of the outcome, we will provide you with clear and constructive feedback throughout the process.

Rocco Forte Hotels is an Equal Opportunity Employer and is committed to providing equal opportunities to all applicants. By submitting their application, candidates consent to the processing of their personal data for recruitment purposes, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Rocco Forte Hotels - Italy's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Rocco Forte Hotels - Italy's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Rocco Forte Hotels - Italy's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.