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Open nowPosted today

IT Workflow Solutions Specialist

roche1,511 open roles

Where
Mexico City
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Your applicationOpen nowIT Workflow Solutions Specialistroche · Mexico City

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on roche's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. roche postings stay open a median of 14 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted today

roche median: 14 days open

The posting

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

¿Te apasiona transformar el cuidado de la salud impulsando la innovación tecnológica y creando un impacto real en la vida de los pacientes?

En Roche, creemos que tus ideas pueden impulsar el cambio y acelerar un futuro más saludable a través de la convergencia entre la ciencia y la tecnología. Como IT Workflow Solutions Specialist en la Ciudad de México, te integrarás a una cultura basada en la confianza, el respeto y la colaboración, convirtiéndote en el socio estratégico para optimizar los flujos operativos de nuestros clientes. En este rol, tu acompañamiento consultivo y técnico asegurará la exitosa adopción de nuestras soluciones digitales, impactando de forma directa en diagnósticos oportunos y precisos.

La Oportunidad

  • Lideras la adopción e implementación integral de soluciones de software para laboratorios clínicos (como Navify), transformando la dinámica operativa del cliente.
  • Dedicas el 40% de tu tiempo a la consultoría, negociación y colaboración estratégica con jefes de laboratorio y usuarios operativos para alinear necesidades clínicas y técnicas.
  • Enfocas el 60% de tu tiempo en el análisis técnico, configuración de sistemas y resolución de requerimientos digitales en campo.
  • Entregas valor tangible al negocio y a los pacientes asegurando el cierre formal y exitoso de los proyectos de implementación.
  • Colaboras de forma transversal con equipos multidisciplinarios para simplificar procesos y desplegar soluciones tecnológicas de alto impacto.

Responsabilidades

  • Diagnosticar y rediseñar los flujos de trabajo preanalíticos y de automatización en laboratorios clínicos y entornos hospitalarios.
  • Ejecutar la configuración de conectividad en redes, bases de datos (consultas simples) y aplicaciones web como Apache para la puesta en marcha del software.
  • Resolver incidencias técnicas en sitio con agilidad, resiliencia y enfoque analítico durante las etapas de despliegue.
  • Acompañar y capacitar a los usuarios operativos y tomadores de decisión del laboratorio durante la transición tecnológica.
  • Documentar formalmente cada fase del proyecto hasta emitir el acta final de entrega y cierre de implementación.

Quién eres

  • Cuentas con una licenciatura concluida en Informática, Sistemas Computacionales, Tecnologías de la Información, o eres Químico Farmacéutico Biólogo (QFB) con sólida especialización tecnológica.
  • Aportas al menos 3 años de experiencia comprobable en optimización de flujos de trabajo en laboratorios clínicos, automatización y preanalítica.
  • Demuestras conocimientos técnicos prácticos en configuración básica de redes, consultas a bases de datos y aplicaciones web (ej. Apache).
  • Destacas por tu capacidad para construir relaciones colaborativas (Stakeholder Partnership), resolver problemas con resiliencia y navegar eficazmente en entornos ambiguos.
  • Cuentas con nivel de inglés básico para lectura y comprensión de documentación técnica, redacción y comunicación puntual de incidencias con equipos globales.

Deseable

  • Experiencia previa en el uso, configuración o administración de plataformas middleware de Roche como cobas infinity o Navify.
  • Conocimiento de estándares de conectividad e interoperabilidad en salud (HL7, ASTM o interfaces LIS/HIS).

Beneficios de reubicación No disponibles para esta posición.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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