The posting
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Clinic Assistant at Hall Orthodontics, your goal is to provide superior care and support to our patients while collaborating hand-in-hand with our dentists, dental assistants, and leadership team to optimize patient treatment time. As one of the primary faces our patients meet, you will split time between clinical support—taking X-rays, 3D scans, and sterilization—and assisting with front office operations as needed. Key Responsibilities Clinical & Records Support: Capture high-quality diagnostic X-rays and digital 3D scans. Assist in clinical areas, instrument sterilization, and maintaining clinical flow. Ensure general housekeeping standards and maintain office/clinical supply inventory. Front Office & Administrative Support: Greet patients and deliver direct, exceptional customer service. Manage patient scheduling, appointment confirmations, and patient account records. Verify insurance eligibility and assist with administrative tasks as needed. Qualifications & Requirements Education: High school diploma or equivalent. Experience: 2+ years of general office or dental/medical administrative experience desired; some dental experience preferred. Technical Skills: Basic computer literacy; legible handwriting. Key Competencies & Soft Skills Communication: Excellent verbal and written communication skills. Organization: Strong organizational ability, attention to detail, and multi-tasking skills. Teamwork & Adaptability: Solution-oriented, open to constructive feedback, and skilled in conflict resolution. What We Look For We are seeking an independent, proactive team player who can anticipate doctor and patient needs before they arise. Above all, we value team members who are respectful, compassionate, and genuinely kind to patients, peers, and doctors. Total Rewards: You’ll be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed. We will also provide the following: Support you Professionally: Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients. Support your Health & Well-being: flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track. Life Balance: Paid time off and holiday pay Planning for the future: plan for the future with an industry-leading 401K retirement plan with matching company contributions. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.
