The posting
Position Summary: District Locations: Medway, MA, Millis, MA, Randolph, MA, Pembroke, MA, Fall River, MA, Fairhaven, MA, Seekonk, MA, Canton, MA, Walpole, MA, Greenville, RI The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.
Essential Duties: § Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel § Performs routine store visits § Achieves high store operational and execution standards § Achieves high standards in visual merchandising principals and standards § Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance. § Manages action plans and ensures timely implementation § Contains costs, meets or improves on operating budgets § Establishes a track record of delivering on financial goals § Leverages resources to maximize sales and business opportunities § Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals § Identifies and implements actions to develop new business § Hires and develops Store Managers that are high performing, results oriented, and positive § Ensures managers’ hiring practices are consistent with minimum hiring criteria § Performs store manager annual reviews, establishes performance expectations and implements performance management § Implements all company policies & procedures as they relate to store operations § Oversees store inventory preparation § Performs manager one-on-ones monthly § Ensures district team is informed and knowledgeable of business opportunities § Drives a strong customer service culture in the market § Supports business expansion opportunities including opening new stores and remodels
Other responsibilities as assigned by the Vice President of Operations.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience: § 5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more. § Bachelor’s degree in business management, business administration, or equivalent related business experience § Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits § Demonstrated ability to spot, hire, and develop management talent § Demonstrated track record of delivering on financial goals § Demonstrated ability to drive a strong customer service culture in the market § Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal
Language Ability: Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.
Math Ability: Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.
Reasoning Ability: Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Must have strong knowledge of Microsoft Office products.
Certificates and Licenses: None required.
Travel Requirements: Travel to trade shows, stores and other events is required.
Supervisory Responsibilities: This job has supervisory responsibilities over the entire assigned district.
Work Environment: The noise level in the work environment is usually moderate.
Physical Demands: The minimum physical requirements for this position include: · Ability to sit for an extended period of time. · Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances; · Manual/intellectual dexterity; working with calculators, computers and phones. · The ability to view paperwork and computer screen at a close proximity. #Rockyssince1926MGR
