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Open nowPosted 2 days ago

Clinic Support Coordinator

Rogers Behavioral Health213 open roles

Where
Minneapolis Clinic, Eden Prairie, MN
Work mode
On site
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Your applicationOpen nowClinic Support CoordinatorRogers Behavioral Health · Minneapolis Clinic, Eden Prairie, MN
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Rogers Behavioral Health postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 2 days ago

Rogers Behavioral Health median: 29 days open

The posting

Summary:

The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates with multiple disciplines and customers.

Job Duties & Responsibilities:

Performs variety of administrative processes, is the first and last point of contact with patients daily.

  • Answers telephone and provides accurate Rogers program and services information to callers.
  • Registers and schedules patients and confirms insurance guarantor information.
  • Responsible for daily check-in and check-out of patients and reporting of this information.
  • On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record.
  • Maintains and orders supplies.
  • Distributes incoming packages and mail. .

Maintains medical records ensuring accuracy of document placement.

  • Reviews all active medical records for correct placement of forms, and patient information.
  • Files all reports accurately and in a timely manner.

Completes all documentation within required timeframe.

Ensures routine and priority tasks are completed within established timeframe.

Coordinates projects as assigned.

  • Track/complete metrics and statistics as assigned by operations leadership.
  • Copies documents for treatment team

Ability to communicate and coordinate transfer process to and from Rogers.

  • Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team.

Maintains the environment in a safe, orderly manner.

Performs other duties as assigned.

Conduct self in a professional manner.

  • Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
  • Communicate with all individuals in a positive and professional manner.
  • Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
  • Communicate concerns and provide solutions for same.
  • Attend outside seminars to promote professional growth.
  • Demonstrate a positive and professional attitude toward all customers.
  • Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs.
  • Project a professional image by wearing appropriate, professional attire.

Education/Training Requirements:

  • Eighteen (18) years of age, or older.
  • High school diploma required.
  • Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software is required; Cerner is preferred.
  • Previous experience working in an office setting, medical office or psychiatric setting is preferred.
  • Basic knowledge of equipment utilized to perform clerical duties.
  • American Heart Association Provider CPR certification is required within thirty (30) days of hire. Annual re-certification is required.
  • Formal training in crisis prevention and intervention is required within sixty (60) days of date of hire. Annual re-certification is required.

Pay Transparency Requirements:

Compensation for this role is between $17.24 - $24.82 and placement in the range will vary based on years of experience and education.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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