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Open nowPosted 5 hours ago

Housekeeping Supervisor

Rotana Hotels

Where
Abu Dhabi, United Arab Emirates
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Your applicationOpen nowHousekeeping SupervisorRotana Hotels · Abu Dhabi, United Arab Emirates

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rotana Hotels's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 5 hours ago

The posting

We are currently seeking passionate and dynamic, guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and creating memorable guest experiences.

As a Housekeeping Supervisor, you will be responsible for supervising a team of Housekeeping Attendants to achieve operational objectives while ensuring that hotel cleanliness, maintenance, and presentation standards are consistently maintained.

Key Responsibilities:

  • Prepare daily job assignments for Housekeeping Attendants.
  • Issue keys and necessary supplies to Housekeeping Attendants.
  • Monitor VIP, Do Not Disturb (DND), Sleep-Out, and Double-Locked rooms, and take appropriate action as required.
  • Attend daily briefings and receive operational updates and special instructions.
  • Verify guest check-outs before reporting rooms as vacant.
  • Receive and coordinate special guest requests, ensuring timely completion.
  • Inspect cleaned rooms and public areas using established checklists to ensure cleanliness standards are met, amenities are properly replenished, and maintenance issues are reported immediately.
  • Complete required reports and transfer found items to the Lost & Found department.
  • Supervise the cleaning of guest rooms, corridors, and stairwells.
  • Train, guide, and support Housekeeping Attendants, providing feedback and reporting performance concerns to management.
  • Assist with inventory control and ensure all housekeeping equipment and machinery are properly used, maintained, and stored.

This role requires strong leadership, attention to detail, organizational skills, and a commitment to maintaining the highest standards of cleanliness and guest satisfaction.

Requirements

Education, Qualifications & Experience

Ideally, you should hold a diploma or vocational qualification in Hospitality, with previous supervisory experience within a hotel Housekeeping department. A good command of written and spoken English is essential, along with strong interpersonal, communication, and problem-solving skills. Computer literacy and experience using Opera are advantageous.

Knowledge & Competencies

The ideal candidate is a friendly and caring individual with strong cross-cultural awareness, a commitment to quality, and excellent attention to detail. You should be able to perform effectively under pressure in a fast-paced environment and enjoy working with colleagues and guests from diverse backgrounds.

Required Competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

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  1. A CV for this posting

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Rotana Hotels's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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