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Open nowPosted 9 days ago

Community Manager

Rush Street Interactive24 open roles

Where
Mexico
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Your applicationOpen nowCommunity ManagerRush Street Interactive · Mexico

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Rush Street Interactive postings stay open a median of 46 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 9 days ago

Rush Street Interactive median: 46 days open

The posting

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Community Manager — Sports & Entertainment is responsible for managing, engaging, and growing Rushbet's online communities across social media platforms in México. The role shapes the brand's tone and daily presence within the sports, entertainment, and online gaming categories, ensuring content is dynamic, authentic, aligned with marketing objectives, and compliant with the regulations of a licensed betting brand. The position sits within the Brand & Content team and works closely with copywriters, designers, the talent/creator team, paid media, and the creative team.

What You'll Do:

  • Develop and execute social media and community strategies tailored to Mexican sports and entertainment audiences.
  • Manage the brand's daily social media presence (Instagram, X/Twitter, Facebook, TikTok, YouTube, Threads), promoting interaction and audience growth.
  • Create, curate, and schedule relevant and engaging content that reflects the brand's identity and tone, executing the content calendar in coordination with the Brand & Content team.
  • Monitor and participate in real time in conversations around sports, entertainment, and gaming — match days, trending moments, and fan culture — identifying opportunities to engage.
  • Act as the authentic voice of the brand, ensuring consistent communication across all digital touchpoints and adapting tone to Mexican sports and internet culture.
  • Collaborate with Design, Content, Paid Media, and Brand teams to ensure campaign alignment and maximize impact, following the team's creative approval workflows.
  • Coordinate with the talent/creator team on the publication, amplification, and performance follow-up of brand ambassador and influencer content.
  • Ensure every published interaction and piece complies with México's advertising regulations (SEGOB) and responsible gaming guidelines — in a licensed betting brand, community management is a regulated touchpoint.
  • Analyze and report community performance metrics, engagement levels, and sentiment insights to guide content strategies.
  • Manage reputation and crisis communication across channels when necessary, escalating according to the team's protocols.
  • Stay up to date on social media trends, Mexican sports culture, and industry best practices, especially within sports betting and casino marketing.

What You'll Bring:

  • Bachelor's degree in Marketing, Communications, Journalism, Advertising, or related disciplines (or equivalent experience).
  • 4+ years managing social media communities for sports, entertainment, or online gaming brands.
  • Proven understanding of Mexican sports audiences and fan engagement (Liga MX, national team, boxing, NFL fandom), preferably within sports betting or casino categories.
  • Native command of Mexican Spanish and deep fluency in Mexican internet and sports culture; based in México with authorization to work in the country.
  • Strong storytelling and copywriting skills adaptable to each platform's formats and codes.
  • Proficiency in social media management tools (Hootsuite, Sprout Social, Later, Meta Business Suite, or similar).
  • Experience using social media analytics tools and preparing performance reports.
  • Ability to design and execute content calendars and engagement initiatives.
  • Sound judgment for real-time publishing in a regulated industry — knowing what the brand can and cannot say.
  • Strong organizational, communication, and problem-solving abilities.
  • English proficiency: B1–B2 — sufficient for internal coordination and content review.
  • Passion for sports, entertainment, and digital culture, with a proactive and trend-driven mindset.
  • Desirable: experience handling reputation or crisis situations in high-visibility accounts.

The role requires ongoing awareness of gaming advertising regulations and responsible gaming guidelines in México (SEGOB), including what a licensed betting brand can publish and how it may engage publicly with its audience.

Aviso de Privacidad para Candidatos

En cumplimiento de lo establecido en la Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) y su respectivo Reglamento, Rush Street Interactive México, S. de R.L. de C.V. con domicilio en Blvd. Manuel Ávila Camacho 24, Piso 21, Lomas de Chapultepec, Miguel Hidalgo, 11000 CDMX, México (en adelante, “RSI”); es el Responsable de los datos personales que nos proporcione, por lo que hace de su conocimiento el presente Aviso de Privacidad con el fin de que conozca cómo se tratarán sus datos personales.

I. Datos Personales recolectados

Los datos personales que RSI puede llegar a tratar pertenecen a las siguientes categorías:

Datos de identificación. Nombre completo, domicilio, edad, sexo, fecha de nacimiento, lugar de nacimiento, nacionalidad, Registro Federal de Contribuyentes (R.F.C.), número de Seguridad Social, Clave Única de Registro de Población (C.U.R.P.), estado civil, firma, fotografías o imágenes de su persona.

Datos de contacto. Domicilio completo, correo electrónico, número de teléfono móvil y/o fijo.

Datos financieros o patrimoniales. Información resultante de los estudios socioeconómicos que se lleven a cabo, salario actual, otras percepciones, información de cuenta bancaria, constancia de situación fiscal, clave interbancaria.

Datos laborales y académicos. Antecedentes laborales y académicos, certificados de estudio, currículum vitae, desempeño laboral, información relacionada con trabajos anteriores.

RSI también podría tratar los siguientes datos personales que se consideran como sensibles (en lo sucesivo se entenderán incluidos cuando se haga referencia a “Datos Personales”):

Datos de Salud. Estado de salud actual y pasado, tipo de sangre.

Datos Biométricos: Huella dactilar.

RSI puede recolectar los datos personales mediante la entrega directa por su parte a través de cualquier medio de contacto. También puede recolectar datos personales de manera indirecta a través de fuentes de acceso público y de otras fuentes disponibles en el mercado.

II. Finalidades del Tratamiento

Los datos personales que nos proporcione, serán tratados para las siguientes finalidades:

  • Solicitar la hoja de vida y documentos anexos para su evaluación.
  • Comunicarse por cualquier medio de contacto suministrado cuando se requiera para continuar con el proceso de selección.
  • Verificar antecedentes, información personal, experiencia laboral y profesional como parte del proceso de selección.
  • Contar con un registro de las personas que se presentaron en cada proceso de selección y sus resultados.
  • Reportar información a las autoridades competentes en caso de que se requerido.
  • Verificar información en cumplimiento de regulaciones vigentes como la relacionada con los requerimientos para la prevención del lavado de activos y la financiación del terrorismo.
  • Cualquier otra finalidad directamente relacionada con los procesos de selección que adelante RSI.

III. Transferencias de datos personales

Sus datos personales podrán ser transferidos, de conformidad con lo establecido en la LFPDPPP, en los casos en los que RSI no requiera el consentimiento del Titular para realizar transferencias de datos personales nacionales o internacionales de acuerdo con lo previsto en el artículo 37 de la LFPDPPP o en cualquier otro caso de excepción previsto por la misma u otra legislación aplicable.

Para el cumplimiento de la relación jurídica entre usted y RSI, le informamos que sus datos personales podrán ser remitidos a Encargados a nivel nacional e internacional conforme a la LFDPPP, dichas remisiones no requieren de su consentimiento.

IV. Medidas de Seguridad

RSI se compromete a salvaguardar la confidencialidad de sus Datos Personales; por tanto, en cumplimiento a las políticas corporativas y a lo establecido en la Ley, RSI mantiene las medidas de seguridad necesarias con el fin de proteger las bases de datos y para evitar su pérdida, alteración, destrucción, uso, acceso o tratamiento no autorizado.

V. Ejercicio de Derechos

Usted podrá en cualquier momento, (i) acceder a los datos personales que obren en poder de RSI, (ii) rectificarlos cuando sean inexactos o incompletos, inadecuados, excesivos, siempre y cuando no resulte imposible o exija esfuerzos desproporcionados, (iii) oponerse al tratamiento de los datos personales por causa legítima, (iv) cancelarlos, salvo cuando pudiese causar perjuicios a derechos o intereses legítimos de terceros o en los casos previstos por la Ley, (v) a limitar su uso y divulgación, y (vi) revocar su consentimiento (aunque esto podría no ser procedente o significar la terminación de la relación laboral).

Usted podrá ejercer dichos derechos ya sea directamente, o a través de su representante legal, a través del correo electrónico: [email protected] o mediante escrito dirigido a RSI en el domicilio ubicado en Blvd. Manuel Ávila Camacho 24, Piso 21, Lomas de Chapultepec, Miguel Hidalgo, 11000 CDMX, México.

Su solicitud deberá contener y acompañar:

  • Su nombre y domicilio, y cualquier otro medio para comunicarle la respuesta.
  • Los documentos que acrediten su identidad y/o de su representante legal.
  • La descripción clara y precisa de los Datos Personales respecto de los cuales se busca ejercer alguno de los derechos antes mencionados.
  • Cualquier otro elemento o documento que facilite la localización de los Datos Personales.
  • En el caso de solicitudes de rectificación deberá señalar las modificaciones a realizarse y aportar la documentación que sustente su petición (cuando resulte conducente).

En caso de dudas respecto al Tratamiento de los Datos Personales, o al procedimiento de ejercicio de derechos, por favor ponerse en contacto a través de los medios antes indicados.

VI. Cambios al Aviso de Privacidad

En el evento en que se presenten cambios al presente Aviso de Privacidad, los mismos les serán puestos a su disposición al correo electrónico que nos haya proporcionado.

VII. Consentimiento

Manifiesta que conoce el contenido de este Aviso de Privacidad y que consiente al tratamiento de sus datos personales en los términos y condiciones que se señalan en este Aviso. Dicho consentimiento lo otorga también para el tratamiento de sus datos personales sensibles y para las transferencias de sus datos personales, de acuerdo con lo antes especificado.

What Makes Us Great:

  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees: E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

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