The posting
Reporting To:
Senior Analyst, Administrative Services
Shift:
India Standard (India)
About Russell Investments, Mumbai:
Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 90-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $1,013 billion in assets under advisement (as of June 30, 2026) and $417.5 billion in assets under management (as of June 30, 2026) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai, and Mumbai.
Joining our Mumbai office means becoming part of a globally connected team where associates collaborate across functions, geographies, and time zones to support the work of a globally recognized asset management firm. Based in Goregaon (East), you will have the opportunity to work alongside colleagues around the world, contribute to meaningful initiatives, and build your career in a collaborative and inclusive environment. The Mumbai office operates with varying shifts to support collaboration across global time zones.
For more information, please visit https://www.russellinvestments.com.
Job Description:
About the team
The Expense Support and Solutions team is part of Finance and supports associates across the firm with expense reporting and related processes. Our mission is to make expense reporting simple and stress-free by providing timely, accurate, and reliable support, while helping associates follow company policy and maintain complete financial records.
We work with associates and teams across the business to resolve questions, keep expense and invoice activity moving, and reduce the effort required to complete expense tasks. We value responsive service, accuracy, confidentiality, and practical improvements to the way we work.
Position summary
The Expense Support Associate is an entry-level member of the Expense Support and Solutions team. This role helps associates prepare and submit accurate expense reports, resolve routine Concur questions, and complete related support work. The associate follows established procedures, protects confidential information, and works with teammates and business partners to keep requests moving on time.
This role is a good fit for someone who is organized, service-minded, attentive to detail, and interested in building experience in expense operations and Finance.
Experience: 1–2 years of professional experience preferred
Key responsibilities
- Support associates with preparing and submitting expense reports in SAP Concur.
- Help confirm that reports include required receipts, business purposes, cost centers, expense types, and other supporting information.
- Review submissions for completeness and follow up with associates when information is missing or needs clarification.
- Assist with corporate card transaction questions and help associates understand the steps needed to reconcile charges.
- Support invoice processing by entering or reviewing information and routing invoices through the appropriate workflow.
- Track open requests and follow up to help resolve items within established timelines.
- Provide professional, helpful service to associates and partner teams, including Sales, Finance, and other business areas.
- Follow company expense, corporate card, and confidentiality requirements.
- Use team procedures and reference materials to complete work consistently; identify when an issue needs to be escalated.
- Help maintain process documentation and suggest practical improvements that may reduce delays or rework.
- Support other Expense Support and Solutions activities as needed.
Qualifications
- 1–2 years of professional experience preferred; experience in customer service, operations, accounting support, or an administrative role is helpful.
- High school diploma or equivalent required; college coursework or a degree in business, finance, or a related field is preferred.
- Strong attention to detail and commitment to accurate work.
- Organized and able to manage assigned tasks, follow up, and meet deadlines.
- Clear, professional written and verbal communication skills.
- Comfortable asking questions, learning new procedures, and escalating issues when needed.
- Able to work independently on routine tasks while contributing as part of a collaborative team.
- Demonstrates discretion when handling confidential or financial information.
- Interested in learning expense processes, company policies, and Finance operations.
Systems and technology
- Basic proficiency with Microsoft Outlook, Word, and Excel.
- Comfortable learning SAP Concur Expense and Invoice, Microsoft Teams, SharePoint, and other business applications.
- Experience with Concur or expense processing is helpful but not required.
How you will contribute
You will help make expense reporting easier for associates while supporting accurate, timely, and complete financial information. Your work helps the team provide dependable service, reduce avoidable follow-up, and support Finance processes across the firm.
Core Values
- Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
- Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
- Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
- Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
- Exemplifies our customer-focused, action-oriented, results-driven culture.
- Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
- Ability to act with discretion and maintain complete confidentiality.
- Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
