Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 34 days ago

Product Support Analyst I - VIP

Sabre78 open roles

Where
Bengaluru, Karnataka, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct Support Analyst I - VIPSabre · Bengaluru, Karnataka, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sabre's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Sabre postings stay open a median of 45 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 34 days ago

Sabre median: 45 days open

The posting

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Level 1 - Product & Customer Support Specialist

Location: Bangalore, India

Join a global team supporting travel agencies and airlines worldwide. As a Product & Customer Support Specialist, you will provide technical and product support, resolve customer issues, and deliver exceptional service across Sabre's portfolio of travel solutions.

Key Responsibilities

  • Provide product and technical support via phone, chat, callback, and web cases.
  • Troubleshoot and resolve application, system, and connectivity issues.
  • Analyse customer concerns and recommend effective solutions.
  • Document customer interactions and resolutions in CRM systems.
  • Collaborate with internal teams to resolve complex issues.
  • Escalate critical customer-impacting issues when required.
  • Deliver high-quality customer service while meeting service standards.
  • Continuously build product knowledge and technical expertise.
  • Support a global customer base in a 24/7 operational environment.

Required Skills

  • Knowledge of GDS platforms such as Sabre, Amadeus, or Galileo.
  • Experience in technical support and troubleshooting.
  • Strong analytical, problem-solving, and customer service skills.
  • Excellent verbal and written communication skills.
  • Experience supporting customers through phone, chat, email, and web channels.
  • Strong collaboration, prioritization, and time-management skills.
  • Ability to learn new technologies and adapt to changing business needs.
  • Bachelor's degree or equivalent experience preferred.
  • Ability to work in 24/7 rotational shifts.

Preferred Skills

  • Experience with Salesforce or similar CRM tools.
  • Knowledge of ITIL, XML, APIs, or SQL.
  • Travel industry certifications such as IATA/UFTAA.

Language Requirements

  • Professional proficiency in spoken and written English.
  • Proficiency in additional Indian languages such as Hindi, Tamil, Malayalam, or other regional languages.

Why Join Us?

  • Work with a diverse and collaborative global team.
  • Support leading travel agencies worldwide.
  • Gain exposure to innovative travel technology solutions.
  • Develop technical, analytical, and customer support expertise.
  • Grow your career in a dynamic, customer-focused organization.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-BG1

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sabre's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sabre's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sabre's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.