The posting
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you!
What you will have an opportunity to do:
Director of Sales (DOS)
Hotel Flor Tampa Downtown, Tapestry Collection by Hilton Pyramid Global Hospitality
Position Overview
The Director of Sales (DOS) is responsible for leading the overall sales strategy and revenue generation efforts for Hotel Flor Tampa Downtown, a distinctive Tapestry Collection by Hilton property in the heart of downtown Tampa. The hotel is well positioned to capture corporate, group, convention, association, government, leisure, social, and business travel demand throughout downtown Tampa, the Tampa Bay region, and surrounding markets.
Reporting directly to the General Manager and partnering closely with Pyramid Global Hospitality’s regional sales, marketing, and revenue management leaders, the Director of Sales is responsible for driving top-line revenue performance across all key market segments, including group, corporate, transient, leisure, social, catering, and locally negotiated business.
This highly visible Executive Committee position requires a strategic, proactive, and results-driven sales leader who can maximize Hilton’s commercial resources, distribution channels, and Hilton Honors platform while maintaining and expanding Hotel Flor’s unique positioning within the Tampa market. The Director of Sales will combine strategic leadership, direct selling, account development, team leadership, and business planning to achieve revenue goals and increase market share.
Key Responsibilities
- Lead all sales initiatives with a focus on corporate, group, convention, association, government, social, leisure, and locally negotiated business.
- Develop and execute a comprehensive Sales Business Plan that supports revenue objectives, market share growth, and ownership goals.
- Drive proactive direct sales efforts utilizing Hilton sales resources, Hilton Honors, and Hilton distribution channels, while maintaining a strong focus on prospecting, client engagement, account development, and new business acquisition.
- Build and strengthen relationships with Hilton National Sales, key corporate accounts, meeting and event planners, convention and association partners, local businesses, travel partners, destination organizations, and community stakeholders.
- Identify and capture new business opportunities throughout downtown Tampa, the greater Tampa Bay area, and surrounding feeder markets.
- Expand market share through targeted strategies focused on corporate travel, group meetings, conventions, associations, social events, leisure business, and other high-value segments.
- Strategically manage key accounts and develop long-term partnerships that generate repeat business, sustainable revenue growth, and customer loyalty.
- Collaborate closely with Revenue Management to optimize pricing, segmentation, forecasting, need-date strategies, and channel performance utilizing Hilton systems and commercial best practices.
- Lead, mentor, and develop the sales team, fostering a culture of accountability, collaboration, proactive selling, customer service, and performance excellence.
- Represent Hotel Flor within the Tampa and Tampa Bay business, hospitality, convention, and tourism communities through industry organizations, networking events, client events, and destination partnerships.
- Monitor competitive hotels, market trends, account production, booking patterns, and local demand generators to identify opportunities and adjust sales strategies.
- Prepare and present accurate forecasts, sales reports, market analyses, account production updates, and business reviews to ownership and executive leadership.
- Serve as a key member of the Executive Committee, contributing to overall hotel strategy, guest satisfaction, operational excellence, financial performance, and culture development.
What are we looking for?
Qualifications
- Bachelor’s degree preferred in Hospitality Management, Business Administration, or a related field.
- Minimum of 5+ years of progressive hotel sales experience, with at least 2+ years in a Director of Sales, Associate Director of Sales, or comparable senior hotel sales leadership role within a full-service, upscale, luxury, or lifestyle hotel environment.
- Hilton experience strongly preferred, including familiarity with Hilton sales and commercial platforms, distribution channels, and the Hilton Honors program.
- Working knowledge of Hilton sales systems and hotel CRM platforms, property management systems, revenue management tools, and hospitality reporting systems.
- Proven success driving group, corporate, transient, catering, social, convention, association, and locally negotiated revenue within competitive hotel markets.
- Previous experience within an upscale, lifestyle, independent-feel, or full-service hotel environment strongly preferred.
- Tampa, Tampa Bay, or broader Florida market experience strongly preferred, with an understanding of local demand generators, competitive hotels, corporate accounts, group business, and convention-related opportunities.
- Experience developing business within corporate, convention, association, group, social, leisure, and local market segments preferred.
- Demonstrated expertise in proactive direct selling, strategic account management, prospecting, business development, contract negotiation, and revenue generation.
- Strong understanding of hotel sales strategy, market segmentation, forecasting, competitive positioning, revenue optimization, and demand generation.
- Exceptional communication, presentation, negotiation, and relationship-building skills with the ability to effectively engage ownership, senior leadership, clients, meeting planners, and community partners.
- Proven ability to build and maintain long-term relationships with key accounts, corporate travel managers, meeting planners, event professionals, and industry stakeholders.
- Dynamic, entrepreneurial, and results-oriented leader with a passion for developing teams and achieving ambitious revenue goals.
- Strong analytical skills with the ability to interpret market data, evaluate account performance, identify trends, and translate insights into actionable sales strategies.
Why Pyramid Global Hospitality?
As part of Pyramid Global Hospitality, you will join a people-focused organization committed to career development, operational excellence, and long-term success. This role provides the opportunity to drive commercial performance, build a high-performing sales culture, and make a significant impact on Hotel Flor’s continued growth and positioning within the Tampa market.
Pyramid Global Hospitality offers competitive compensation, a comprehensive benefits package, leadership development opportunities, and an attractive bonus incentive plan designed to reward top performance.
Whether you're an established Director of Sales or a strong senior sales leader ready for the next step, Hotel Flor Tampa Downtown offers an exciting opportunity to lead sales strategy for a distinctive Tapestry Collection by Hilton property in one of Florida’s key hospitality markets.
Compensation:
$125,000
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$135,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
