Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Senior Infrastructure Engineer

Sadler Recruitment Ltd27 open roles

Where
Caerphilly, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Infrastructure EngineerSadler Recruitment Ltd · Caerphilly, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sadler Recruitment Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job title: Senior Infrastructure Engineer

Location: Caerphilly with potential travel to other customer sites

Salary/Package: Basic Salary + non-sales Incentive

Benefits

  • 25 days holiday entitlement, rising to 28 days after 5+ years of service
  • Holiday Purchase Scheme
  • Company-supported CSR Volunteer Day
  • 2 days for personal wellbeing
  • Pension scheme with Salary Sacrifice/Exchange option (subject to eligibility)
  • Electric Vehicle salary sacrifice scheme (subject to eligibility)
  • Death in Service x4 basic salary
  • Partially subsidised Private Medical Insurance
  • SAGE Employee Benefits scheme
  • Salary sacrifice charity donation scheme
  • Christmas Savings Club
  • Company Lottery
  • Out-of-town offices with free parking
  • Hybrid working arrangement Mon & Fri optional WFH days

Company Overview

Our client is a leading ICT supplier with over 40 years of experience. Known for its financial strength and quality of services, the company has a proven track record in supplying under numerous framework agreements and winning government contracts. The company offers Managed Services and Solution Design, ensuring a wide and varied career path for its employees.

Role Description

As a Senior Infrastructure Engineer, you will be crucial in providing expert-level support, managing escalations, and leading complex technical solutions for their Managed Service customers. This role demands excellent communication and problem-solving skills, along with the ability to work both independently and collaboratively to deliver high-quality outcomes.

Key Responsibilities

  • Deliver outstanding 3rd line technical support for all EUC-related incidents and service requests.
  • Manage and optimise enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools.
  • Maintain and support Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies.
  • Deploy and manage endpoint security solutions, patching, and compliance policies.
  • Provide technical leadership and mentorship to Tier 1 and Tier 2 engineers.
  • Lead major incidents, problem management, and root cause analysis.
  • Collaborate with project teams on EUC transformation initiatives.
  • Maintain and update IT documentation and processes.

Working Hours

The role operates within a shift pattern between 0700 to 1800 daily, with occasional weekend and public holiday working. Additional hours may be required for the proper performance of duties. Participation in an on-call rota for remote out-of-hours technical support is also expected.

Essential Experience

  • Proven experience as a senior engineer within an MSP environment.
  • Excellent problem-solving skills and ability to manage high-pressure escalations.
  • Strong communication skills for effective client and internal team interactions.
  • Familiarity with ITIL framework and structured support environments.
  • Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, and Sentinel.
  • Experience with virtualisation technologies (Proxmox, Microsoft Hyper-V), public cloud solutions (Azure or AWS), and network technologies (LAN/WLAN/WAN).
  • Hands-on expertise in PowerShell scripting for automation and system management.
  • Strong experience with desktop virtualisation technologies (Citrix, VMware Horizon, Windows 365, AVD).
  • Proven experience in managing and fault-finding AV technologies (Sophos, Defender).
  • Exposure to backup technologies (Veeam, Carbonite, SaaS Protect, E-Vault).

Desirable Experience

  • Experience with device management solutions (SCCM, Jamf).
  • ITIL v3/4 Foundation certification.
  • Experience with UC Technologies (IP voice, Collaboration Database systems: Microsoft SQL Server).
  • Minimum of 5 years in an MSP environment.
  • Use of 3rd party patching tools (Ninja, Action1, Winget).

Competencies

  • Effective communication skills
  • Professional and positive interaction
  • Strong work ethic and commitment to task completion
  • Routine problem-solving abilities

For immediate consideration please send your CV in today

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sadler Recruitment Ltd's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sadler Recruitment Ltd's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sadler Recruitment Ltd's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.