Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 1 hour ago

Customer Service Representative

safefleet/95.00159 open roles

Where
Belton, MO
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Representativesafefleet/95.001 · Belton, MO

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on safefleet/95.001's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. safefleet/95.001 postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: first seen 1 hour ago

safefleet/95.001 median: 6 days open

The posting

Job Summary:

Serves customers by providing outstanding product and service information, and resolving product and service problems. Responsible for providing expert customer service for all internal and external customers by using excellent, in-depth knowledge of company products and processes as well as communicating effectively with team members within the customer service and sales department.

Essential Duties and Responsibilities:

· Primary point of contact for customers, interpreting and implementing customer instructions. Refer end-users to qualified distributors in their market.

· Process estimates, orders, order verification, applications and requests. Includes reviewing, entering and validating customer orders, replying with order verifications, and processing credit card orders.

· Communicates pricing and delivery information.

· Manage web-site leads for non-domestic requests.

· Help manage transactions and inquiries for large fleet related customers.

· Records details of inquiries, comments, and complaints in SFDC when appropriate

· Communicates with all individuals whose involvement impacts customer satisfaction

· Attracts potential customers by answering product and service questions; suggesting information about other products and services including other Safe Fleet sister company products.

· Performs outbound calls to existing and past customers to follow up on product feedback, past experiences and current product needs. In some cases, contacts customers regarding collections issues.

· Telemarketing - Tele sales, CRM verification and follow up, quotation follow up

· Opening customer accounts and maintaining existing accounts by recording new and updated contact information

· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. May include initiating, monitoring, processing and following up on Return Material Authorizations (RMAs).

· Other duties as assigned

Education, Experience and Qualifications:

· 3 to 5 years’ prior sales or customer service experience required, ideally with manufactured products, truck accessory experience preferred

· Strong verbal/written communication and people skills

· Skillful with multi-tasking, computer navigation, and typing

· Syteline ERP system experience preferred

· Microsoft Word and Excel proficient

· Good personality, persuasive communicator and positive outlook

· Mechanical aptitude preferred

· High School diploma or equivalent required

Work Environment and Physical Requirements:

· Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity.

· Working environment is in an air-conditioned cubical with occasionally physically going into an unheated/air conditioned manufacturing/warehouse setting.

· Safety glasses with side shields are required in the production area.

· Must effectively communicate on the telephone while entering data on computer.

· Frequent reaching, gripping, and carrying up to 50 lbs., standing, stooping, bending, stretching, squatting and walking in addition to being seated a good portion of the day.

· Good communication skills are required in addition to understanding verbal and written instruction.

· Must handle multiple tasks and perform effectively in a fast paced work environment.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against safefleet/95.001's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on safefleet/95.001's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    safefleet/95.001's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.