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Open nowPosted yesterday

IT Technical Tools Trainer & Systems Analyst

SAIC1,035 open roles

Where
McLean, VA, United States
Work mode
On site
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Your applicationOpen nowIT Technical Tools Trainer & Systems AnalystSAIC · McLean, VA, United States

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. SAIC postings stay open a median of 12 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

SAIC median: 12 days open

The posting

Job Description

SAIC is seeking a skilled Technical Trainer & IT Systems Analyst to lead end-user training, adoption, and enablement for mission-critical tools and data systems. In this role, you will bridge the gap between technical system administration and end-user proficiency—designing instructional content, delivering live training, and serving as the primary Subject Matter Expert (SME).

This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph.

Primary Training & Enablement Responsibilities:

  • Instructional Delivery & User Coaching: Deliver interactive, hands-on instructor-led training (in-person and virtual), workshops, and targeted 1-on-1 coaching sessions for new user onboarding and advanced tool features.
  • Curriculum & Materials Development: Design, create, and maintain comprehensive training collateral, including standard operating procedures (SOPs), user manuals, quick-reference job aids, workflow diagrams, and multimedia learning modules.
  • SME Guidance & Troubleshooting: Act as the primary Subject Matter Expert (SME) for the application, providing tier-level functional guidance, user troubleshooting, and best-practice workflows.
  • Training Needs & Feedback Analysis: Analyze user feedback, support tickets, and system usage metrics to identify knowledge gaps, measure training effectiveness, and implement targeted user engagement strategies.
  • Agile Training Integration: Work closely within an Agile Scrum team environment to align training deliverables and release notes with regular application updates and feature rollouts.

Systems Analysis & Data Management Responsibilities:

  • Data Evaluation & Visualization: Collect, compile, evaluate, and publish information and statistical data included in documents, records, forms, reports, plans, policies, and regulations, presenting complex and financial datasets in clear, visualized formats.
  • Requirements Analysis: Provide architectural and engineering support to translate user feedback and operational workflows into business and production requirements.
  • Technology Evaluation: Analyze new technologies, hardware, and software (including cloud networks and tools) to determine applicability and integration opportunities within existing or proposed systems.

Qualifications

  • Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience.
  • TS/SCI with polygraph.
  • Training Capability: Demonstrated ability to work as a dedicated tools trainer and drive user engagement and adoption.

Five (5) or more years of demonstrated experience in the following:

  • Serving as a Subject Matter Expert (SME) for technical applications, providing guidance and troubleshooting support.
  • Analyzing user feedback, support tickets, and usage data to identify training gaps and improve engagement strategies.
  • Working within an Agile Scrum team environment.
  • Performing technical and business requirements analysis.
  • Working with and evaluating financial data sets.
  • Providing data in a visualized format (dashboards, charts, and structured reports).
  • Utilizing tracking and task management tools such as Jira.
  • Utilizing team collaboration and documentation tools such as Confluence (or equivalent).

About Us

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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