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Open nowPosted 835 days ago

Director, Loyalty

Salaia3 open roles

Where
United Kingdom
Work mode
Remote
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Your applicationOpen nowDirector, LoyaltySalaia · United Kingdom

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 835 days ago

The posting

Salaia is a modern, tech-enabled platform that collaborates with top affiliates and direct partners in travel to analyze multiple airline and hotel rates, ensuring you find the most cost-effective deals.

As the Director of Loyalty, your primary responsibility is to develop, maintain, and continually enhance an innovative, tech-forward loyalty and rewards program.

  • Work with c-leadership to develop, maintain and continually improve an innovative rewards program.
  • Monitor metrics and develop new ones that support decision making, improve campaign performance, and guide design of new initiatives based on observed emerging trends and technologies.
  • Closely oversee campaign specialist(s) to ensure execution of efforts.
  • Manage activation plan that outlines the vision for bringing customer relationships to life.
  • Explore innovative and progressive ideas to enhance the program and increase participation.
  • Develop loyalty program rules, procedures and operations and ensure they are understood by all stakeholders.
  • Provide input, guidance, and goals for resort loyalty communication strategies.
  • Manage a holistic customer acquisition approach that utilizes all available channels.
  • Coordinate with Brand Marketing on updates to advertising/marketing strategy that clearly illustrate the customer benefits and value proposition of participating.
  • Assist with the development of partnerships that maximize customer acquisition and member activity.

Some of our competitive benefits

  • 💸 Competitive Compensation: We pay the best because we expect the best. You'll also be eligible for an annual bonus or sales commissions.
  • 🏝️ Unlimited PTO: We actually mean it. Unlimited time off and an annual winter shut-down, we know how important it is to relax.
  • 💊 Healthcare Coverage: Up to 100% healthcare cost coverage, as well as fertility, adoption, and surrogacy options.
  • 🌍 Fully Remote
: We embrace remote, asynchronous work, hiring talent globally without traditional offices.

Our promise to you: Salaia is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation or marital status.

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