Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 89 days ago

Risk Operations Lead

Salsa4 open roles

Pay
CA$80,000 – CA$100,000 a yearly
Where
Canada
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRisk Operations LeadSalsa · Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Salsa's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 89 days ago

The posting

About Salsa

Salsa is a leading embedded payroll provider. We partner with software businesses to build industry-specific payroll businesses. Behind the scenes we're a large scale money mover in both the US and Canada; we pull funds from employers, pay workers as well as tax authorities. As you can imagine, managing fraud and credit risk is a mission critical work stream for Salsa.

About the Role

Salsa is hiring a Risk Operations Lead to help build and scale our risk operations function. In this role, you will manage Risk Analysts and strengthen controls, improve processes, and help Salsa grow responsibly in a complex payroll and payments environment.

We’re looking for someone who is both a builder and an operator: a hands-on leader who can design effective processes from scratch, guide a team through ambiguity, and make thoughtful decisions that balance risk with customer experience.

What You’ll Do

  • Lead, coach, and develop a team of Risk Analysts responsible for day-to-day risk operations
  • Serve as the escalation point for the risk analyst team — make and document the judgment calls on ambiguous cases, and turn those decisions into repeatable decision trees
  • Build and improve SOPs, workflows, escalation paths, and review processes across manual review and case management
  • Improve team performance, operational rigor, and overall risk outcomes
  • Work cross-functionally with Product, Engineering, and Operations to implement controls, improve tooling, and scale risk operations
  • Monitor trends and key metrics such as fraud rate, loss rate, and approval rate to identify issues and opportunities
  • Help refine controls and policies related to fraud, payroll risk, ACH exposure, reversals, faster payroll, and credit exposure
  • Be a steady operator during high-severity incidents — fraud attacks, payment disruptions.
  • Own fraud and operational-risk expertise for the team day to day.

What We’re Looking For

  • 4+ years of experience in risk, fraud, trust and safety, payments, payroll risk, or similar operational teams
  • Experience managing and developing analysts or operators in queue-based, case-management, or manual-review environments
  • Proven ability to build SOPs, workflows, and escalation structures from scratch
  • Strong background in fintech, payroll, embedded finance, or payments
  • Strong understanding of fraud risk and operational risk in payroll or payments, including ACH timing, reversals, funds flow, faster payroll implications, and credit exposure
  • Ability to balance risk mitigation with customer friction and clearly communicate those tradeoffs
  • Strong cross-functional collaboration skills, especially in partnership with Product, Engineering, and Operations
  • Strong written and verbal communication skills, with the ability to communicate effectively across frontline teams and leadership
  • Comfort building dashboards, reports, and operational metrics to guide decisions
  • Experience evaluating risk engine or rule performance
  • Experience navigating incidents and operating effectively in ambiguity

Nice to Have

  • Ability to pull or interpret basic SQL queries
  • Experience in early-stage or high-growth startup environments
  • Customer onboarding and/or credit underwriting experience
  • Experience in roles such as early risk hire, fraud operations manager, payroll risk analyst, payments manager or analyst, or trust and safety lead
  • Experience at payroll or fintech companies processing high volume ACH / EFT payments in US and Canada (debit (pull) and credit (push).

Why Join Salsa

This is an opportunity to play a meaningful role in building the risk operations foundation for a growing embedded payroll company. You’ll help shape how Salsa manages risk at scale, support and develop a high-performing team, and work on important problems at the intersection of payroll, payments, and operations.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Salsa's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Salsa's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Salsa's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.